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Troubleshooting 

 

TROUBLE 

SOLUTION 

There is no feature of the base 

that can be activated. 

 Remote control illuminates 

Reset the electronic components by unplugging your base 

for 30 seconds. Re-plug it into the power outlet. 

Ensure the surge protection or the power outlet is 

working. Test it by plugging in another working 

electronic appliance. 

The unworked power outlet may be led by the tripped 

electrical circuit breaker. Check the box of electrical 

service breaker. 

Re-pair the remote control (see Wireless pairing 

operation). 

Remote control does not illuminate 

Replace batteries in the remote control. 

Install 3 AAA batteries correctly. 

The base cannot return to the 

flat position. 

Ensure the base is not obstructed. Remove the 

obstruction. 

Ensure there is a sufficient space between the wall or 

headboard and the edge of the mattress. The insufficient 

space may obstruct the movement of the base. 

Excessive noise of massage 

function. 

Place carpet pieces or soft material beneath each leg of 

the base. 

If headboard is equipped ensure the hardware of the 

headboard brackets are tightened firmly.   

Ensure the base stands clear of walls, nightstands or 

other objects. 

Minor interference with lifts 

functions. 

Replace batteries in remote control if necessary.  

Ensure you

re operating within 10% duty cycle (see 

Restrictions of your adjustable base). 

Press the adjust buttons squarely and accurately. 

Control box may be subject to the common radio 

frequency from other devices.  Reprogram

 

the remote 

control and the control box on a different radio frequency 

if necessary (see Wireless pairing operation). 

USB ports do not charge 

electronic gadgets. 

Try another well-working USB cable. 

Unplug all USB cables for 10 minutes to reset and try it 

again. 

Summary of Contents for Hi Lo Tilt HS

Page 1: ...PART 532K0498 REV 2022 10 08 Assembly and Operation Manual Adjustable Base Hi Lo Tilt HS...

Page 2: ...line Degree Backrest 0 65 Legrest 0 35 Wall Hugger X Power Input AC 100 240 50 60 HZ Power Transformer Output DC 29V 1 8A Radio Frequency 2 4MHZ Massage Vibrator USB Charger Bluetooth Control Inbuilt...

Page 3: ...lectronic system information 3 Parts List 4 Electronics Overview 6 Assembly Guide 7 Operating Your Adjustable Base 14 Bluetooth and APP 18 Wireless pairing operation 22 Synchronization of two bases_ W...

Page 4: ...hildren are not allowed to operateyour adjustable base without parents or adult supervision 7 Adjust your Hi Lo Base to the vertically lowest height when sleeping to prevent from 8 In order to avoid t...

Page 5: ...n 6 hours 3 Weight Restrictions the maximum weight limits on your adjustable base for Twin Twin XL Full and Queen are at a maximum of 400kg 880lbs evenly allocated across the mattress platform This ca...

Page 6: ...ot Motor G Hex Key 1 H Headboard Brackets 2sets I Wrench 1 J Bolt for Headboard 8 K Nut for Headboard 8 L Washer for Headboard 16 M Mattress Retainer 1 N KD Connector 2 IMPORTANT NOTE Check and confir...

Page 7: ...ss Brace 2 TXL 1 Connecting U shape Bar 2 S Connecting Rod 2 T Wing Bolt 8 U U shape Bracket 4 V Spring Washer 8 W Bolts for Center Cross Brace 4 Rail C Sync Cable 1 TXL ONLY OPTIONAL Side Retainer 2...

Page 8: ...6 Electronics Overview...

Page 9: ...djustable Base STEP 2 Remove Rail A Rail B and Rail C from the Head Section Put them aside and install them after completing the following processes Take out 2 KD Connectors N 2 Connecting U shape Bar...

Page 10: ...rough the holes of each Clevis Pin O as shown in the picture Take out 2 Center Cross Braces Q 4 Clevis Pins O 4 Cotter Pins P 4 Bolts for Center Cross Brace W from the accessory box There s only 1 Cen...

Page 11: ...e and two junctions on the right side by twisting 8 Wing Bolts T STEP 5 Take out Head Motor and Foot Motor F 4 Cotter Pins P and 4 Clevis Pins O from your accessory box Respectively allocate Head Moto...

Page 12: ...Y Cable of HE150 Control Box as shown in the picture Find the cord of Foot Motor Connecting Cable from the Foot Motor and plug them into their corresponding connectors of Head Motor Find Extension Cab...

Page 13: ...leg and base STEP 11 Carefully flip over your topside down Adjustable Base Lift up the Base to desired location IMPORTANT NOTE Be Careful when flipping your Base The installed legs could get damaged o...

Page 14: ...ng Remote Control A and hook up the Rail C onto your Adjustable Base referring to the following picture 12 Take out 1 Retainer M and 2 Side Retainers X Insert the retainers into the corresponding hole...

Page 15: ...cket H 2 and the tube Fasten the two Bolts K with the two Washers M and the two Nuts L with the two Washers M by using the Wrench J Redo this step on the left hand side of your Adjustable Base The Bra...

Page 16: ...RESET POSITION OF TV POSITION PRESET POSITION OF QUIET SLEEP ADJUST TO FLAT POSITION MEMORY 1 FOR PREFERRED POSITION MEMORY 2 FOR PREFERRED POSITION FLASH LIGHT FLOOR LED LIGHT MEMORY SETUP HEAD VIBRA...

Page 17: ...tomatically adjust user s bed to zero gravity position Stops by clicking any button Click the button to automatically adjust user s bed to the Memory 2 position preset by user Stops by clicking any bu...

Page 18: ...h to turn it off FLOORLED LIGHT will stay on for five minutes if the button is not clicked again Click the button to turn On Off the HEAD VIBRATOR The head massage motor will start from strongest vibr...

Page 19: ...twice Step 4 Release and click or The control box will response with Beep sound and floor light will blink twice which indicate the memory learning has completed successfully Step 6 To default all pre...

Page 20: ...uetooth control inside Therefore the Control Box will make RF pairing with handset first then Bluetooth pairing be the next when you start pairing There will be the following Scenarios 1 Handset Mobil...

Page 21: ...19 19...

Page 22: ...150 91881 APP iOS will update control box into HE150 92253 Contact your supplier for Update procedure instructions Search HE150 Update via APP through Youtube for details Contact your supplier for rep...

Page 23: ...21 21...

Page 24: ...or Light will turn on enter in RF pairing mode when 1 Double Click Pairing Button 2 Plug CU155 into motor after long time lost electrical power If the handset is already paired under re plug electrica...

Page 25: ...o the female end of the Synch Cable and repeat it on your second Adjustable Base NOTE If using both Remotes at the same time both of two bases will not be operated until one of the Remotes buttons are...

Page 26: ...ent space between the wall or headboard and the edge of the mattress The insufficient space may obstruct the movement of the base Excessive noise of massage function Place carpet pieces or soft materi...

Page 27: ......

Page 28: ...4 20 Full Coverage of Mechanical Parts Replacement During 4 through 20 years the manufacturer will offer mechanical replacement parts for any mechanical base part to be found defective at 1 16 of the...

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