Harman Martin Atomic 3000 LED, User Manual

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36 Atomic 3000 LED user manual
Troubleshooting
Problem Probable cause(s) Remedy
Fixture is completely dead.
No power to fixture. Check AC mains power and connections.
Internal circuit fault.
Have faulty fixture serviced by Martin service
technician.
One or more fixtures resets
correctly but responds
erratically or not at all to the
controller.
Fault on data link.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Data link not terminated.
Insert termination plug in output connector of the
last fixture on the link.
Incorrect fixture DMX addressing.
Check addressing on fixture and controller.
Check fixture profile on controller.
Check fixture is set to correct DMX mode.
One of the fixtures is defective and is
disturbing data transmission on the link.
Unplug XLR in and out connectors and connect
them directly together to bypass one fixture at a
time until normal operation is regained. Have faulty
fixture serviced by Martin service technician.
XLR pin-out on fixtures does not match (pins
2 and 3 reversed).
Install a phase-reversing cable between the fixtures
or swap pins 2 and 3 in the fixture that behaves
erratically.
DMX port exposed to electrostatic discharge
during installation.
Cycle power off and on.
Light output shuts down
unexpectedly.
Fixture is too hot.
Clean the fixture, especially air vents. Ensure free
airflow around fixture. Check that ambient
temperature does not exceed max. permitted level.
Switch to FULL cooling mode.
If problem persists, contact Martin for advice.
One or more color scrollers
move their gel strip without
receiving a command from the
controller.
Electronic switching noise from other
equipment.
Keep cables that carry data away from other
equipment. Keep cable runs to a minimum,
including cable that connects fixture to color
scroller.
One or more color scrollers
reset (gel strip scrolls to end
position and back to set position
within a few seconds).
Heavy load on mains branch circuit turned on
or off, causing surge that affects color scroller.
Give fixtures their own separate DMX universe
and/or mains branch circuit.
Use an optically isolated DMX splitter-amplifier.
MCB (Miniature Circuit Breaker)
trips and/or house lights flicker
during initial power on or in use.
Fixtures generating current peaks.
See AC power chapter in this manual and follow
recommendations for type of MCB and for
maximum permitted number of fixtures on each
mains branch circuit.
Table 9: Troubleshooting