18
Lowes.com/harborbreeze
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The fan does not
move.
1. The reverse switch is not
engaged.
2. The wall switch is turned off.
3. The power is off or the fuse
(breaker) is blown.
4. There is a faulty wire
connection.
1. Firmly push the reverse switch
either up or down.
2. Make sure the wall switch is turned
on.
3. Turn the power on or check the fuse
(breaker).
4. Turn the power off and check all
connections at the ceiling outlet box.
The fan is noisy.
1. The blades are loose.
2. There is a cracked blade.
3. The wall control is not
compatible with the fan.
4. The break-in period has not
surpassed.
5. The outlet box is not secure.
6. The mounting bracket is not
secure.
1. Check and tighten all screws that
hold the fan blades to the blade
arms and the motor.
2. Replace the cracked blade.
3. Do not use a full range dimmer
switch to control the fan speed.
4. Run the fan continuously for 24 - 48
hours on medium or high speed for
a “break in” period.
5. Ensure the outlet box is secured to
the building structure.
6. Ensure the mounting bracket is
secured to the outlet box and that
the screws are tight.
There is excessive
wobbling.
1. The blades are loose.
2. The blade arms are incorrectly
attached.
3. The blades are unbalanced.
4. The fan is not securely
mounted.
1. Tighten all blade screws.
2. Re-install the blade arms.
3. Switch one blade with a blade from
the opposite side.
4. Turn the power off. Carefully loosen
the motor housing and verify that the
mounting plate is secure.
The fan operates
correctly, but
the lights are
not working (if
applicable).
1. The bulb(s) are not installed
correctly.
2. The light kit wire plugs are not
connected properly.
3. There is a faulty wire
connection.
1. Re-install the bulb(s).
2. Ensure the male and female plugs
in the light kit fitter are connected
properly.
3. Turn the power off and check all
connections at the ceiling outlet box.
