Introduction
Operator Manual
C4000™
(Rev 1)
© Hantle 2010
1.8
1.3 WARRANTY/SERVICE
MANUFACTURERS WARRANTY
Hantle USA, Inc. provides a limited one-year parts warranty and a limited 30 day
labor warranty for the 1700w™ series ATM. Hantle guarantees your 1700w™ model
ATM to be free from defects in materials and workmanship.
The one-year parts warranty and 30-day labor warranty periods will begin 15 days
from the shipping date.
WHAT IS COVERED:
· Cash Dispensing Unit (CDU) and Cash Cassette
· Receipt printer (SHU)
· LCD module
· Magnetic Card Reader (MCR)
· EPP Keypad
· Power Supply
· Mainboard (CE)
· Lock and locking mechanism **LIMITED 90 DAY WARRANTY**
Dial and Electronic locks will be covered by a limited 90-day warranty beginning
15 days from shipping date. Should the lock fail under normal use, Hantle will
replace the lock only. Services required to open the vault and or replace the lock
are at the expense of the ATM owner.
WHAT IS NOT COVERED:
· Power cable and modem cable
· Key lock and key
· Plastic Bezels
· Software upgrade
· Receipt printer jam
· Note jam
· Forgotten password or combination of lock
· Any damages from misuse, improper installation, and vandalism
· Any damages from “brown out” or low power, lightning, or any other ‘acts of God’
Your distributor/dealer may offer an enhanced or extended warranty in addition to
the original manufacturers one-year warranty. Once the manufacturers warranty
has expired, all claims for warranty service must be resolved directly between the
distributor/dealer and the ATM owner.
OBTAINING SERVICE:
If you have any problems or questions about your Hantle
ATM, your dealer or distributor is your primary contact for assistance/service. Your
manufacturers warranty is provided through your dealer or distributor.
