Section 3: Programming
Operator Manual
C
4000™
(Rev 1)
© Hantle 2010
3.10
3.2.6 HEALTH CHECK MESSAGE
Health Check is an option that will send a system status signal to your processor at a
set interval. Check with your dealer or processor to determine if they are prepared
to receive this type of messaging.
To enable Health Check simply access the menu from Host Setup. Use the Host
Send button to enable or disable the feature and the Message Send Interval button
to set how often the machine will broadcast its status (in hours).
NOTE
: When using Standard 1 processing mode, an option for ‘Extended Health
Check’ may appear. This option is for 4 cassette dispensers and is not used in the
C
4000™
3.2.7 REMOTE MONITOR
Remote Monitoring is the ability to dial into your ATM and send or retrieve
information using Hantle Remote Management Software (RMS).
RMS EN/DISABLE
This will allow the ATM to be monitored remotely.
Enable
The ATM will answer incoming RMS calls.
Disable
The ATM will not answer any incoming calls.
RMS SEND
This feature causes the ATM to dial out to a computer running RMS software to
report a malfunction, a fatal error or an out of service condition. Any time the ATM
goes out of service for longer than 4 minutes, it will call the number programmed at
Remote Phone #1 (and then Remote Phone #2 if Remote #1 is busy). It will
attempt this call 3 times. In order to use this feature you MUST have a PC (with a
modem and a dedicated phone line) running RMS software available 24 hours a day.
Enable
The ATM will dial out to report out of service condition.
Disable
The ATM will NOT dial out to report out of service condition.
