Troubleshooting table
Page GB-23
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users’ lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible cause
Solutions, tips, explanations
Compressor OFF,
control element
OFF.
No electricity to socket. Check the socket with another appliance.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor OFF,
control element
ON.
Desired temperature
has been reached.
Further cooling not required. When the inside
temperature rises, the compressor automatically
switches on.
Appliance cools
too quickly.
Temperature has been
set too low.
Select a higher setting (see „Setting the temper-
ature“ on page GB-11).
The appliance
doesn’t cool suffi-
ciently.
Temperature has been
set too high.
Select a lower setting (see „Setting the tempera-
ture“ on page GB-11).
Door not tightly closed
or door seal is not com-
pletely tight.
See “Checking and cleaning the door seals” on
page GB-15.
The appliance is near a
heat source or sunlight.
Place insulation plate between the appliances or
change location.
Minimum distances not
maintained (too short).
Adhere to the minimum wall distances (see
„Choosing a suitable location“ on page GB-17).
Too many bottles of wine
stored.
Do not exceed the maximum nominal capacity
(see corresponding product data sheet at the end
of this user manual).
Ambient temperature
too low or too high.
Adjust the ambient temperature to the climate
category (see corresponding product data sheet
at the end of this user manual).
Compressor seems de-
fective.
Set the temperature to ‘4’. If the compressor does
not switch on within an hour, please contact our
service centre (see page GB-24).
Appliance is mak-
ing a noise.
Operating noises are
functional and are not a
sign of malfunction.
Humming: Refrigeration unit is running.
Flowing noise: Refrigerant is flowing through the
pipes.
Clicking: Compressor is switching on or off.
Disturbing noises.
Check that it is stable.
Remove any objects from the appliance.
Remove any foreign matter from the back of the
appliance.
