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Service department
Service department
Advice, order and complaint
Please contact your mail order company’s
customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a fault cannot be rectified using
the troubleshooting table,
– you would like to order further accessories.
In order for us to help you quickly, please tell us:
Name of appliance
Model
Order number
Induction hob
MC-IF7042B2
4788 4035
Repairs and spare parts
Customers in Germany
– Please contact our
technical service department:
Telephone 040 36 03 31 50
Customers in Austria
– Please contact your mail order company’s
customer service centre or product advice
centre.
Please note:
You are responsible for the condition of the appliance and its proper use in the household. If you
call out for customer service due to an operating error, you will incur charges, even during the
guarantee/warranty period. Damage resulting from non-compliance with this manual unfortunate-
ly cannot be recognised.