Seite EN-42
Troubleshooting table
Wash result is not satisfactory
Problem
Possible causes
Solutions, tips
Colours of the laundry
have faded.
Detergent contains bleaching
agent.
Use colour freshener if necessary
(available at chemist’s). In future,
use detergent without bleaching
agent.
Stain remover or something
similar was used.
Malfunction
Problem
Possible causes
Solutions, tips
Appliance does not
work.
Mains plug is not sitting properly in
the socket or is not plugged in.
Plug it into the socket properly.
Socket has no voltage.
Check fuse; switch on if
necessary.
Fuse is not intact.
Replace fuse.
Wash cycle does not
start.
No wash cycle set.
Set wash cycle.
Loading door is not closed
properly.
Close loading door properly.
(A ‘click’ must be heard.)
Cycle was not started.
Press button
(7).
Appliance is not
receiving water.
Valve is closed.
Open valve.
Door is not closed properly.
Close door properly.
Inlet hose is bent.
Check inlet hose; dismantle if
necessary and re-align.
Inlet hose is clogged.
Clean inlet hose filter; see page
EN-33.
Filter on inlet is clogged.
Clean inlet filter; see page EN-33.
Water is not being
pumped.
Outlet hose is clogged or bent.
Check outlet hose; dismantle if
necessary and re-align.
Water is draining even
though the appliance
is not pumping.
Outlet hose is too low.
Place outlet hose higher.
Water is leaking.
(Appliance is leaking).
Inlet or outlet hose is not screwed
on tightly enough.
Screw down inlet or outlet hose
down tighter.
Lint trap not closed properly.
Close lint trap properly; see page
EN-34.
