Service
Page EN-32
Service
In order for us to help you quickly, please tell us:
Name of appliance/accessories
Order number
hanseatic Robot Vacuum HVRB25SS
12621344
1× Coarse dust and motor protection filter
82945743
2× Dust brush
16659239
2× cloth
86076751
Advice, order and complaint
Please contact your mail order company's customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a malfunction cannot be rectified using the troubleshooting table,
– you would like to order further accessories.
Spare parts
Customers in Germany
– Please contact the company
Hermes Fulfilment GmbH
:
Tel. (057 32) 99 66 00
Monday–Thursday 8 a.m.–3 p.m., Friday 8 a.m.–2 p.m.
Customers in Austria
– Please contact your mail order company's customer service centre
or product advice centre.
Please note:
You are responsible for the condition of the appliance and its proper
use in the household. Damage resulting from non-compliance with
this manual unfortunately cannot be recognised.
Summary of Contents for HVRB25SS
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