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TROUBLESHOOTING GUIDE

 

PROBLEM CAUSE 

REMEDY 

No Propane Gas at Burner 

Check that gas tank valve is 

open. Turn control knob to 

“ON” and push control knob 

in. Make sure tank has 

propane gas. 

No Spark at Electrode 

Check that AAA battery is 

installed with negative (-) end 

first and has a charge. Check 

that the wire is connected to 

the ignition module. Check 

that the electrode is not 

cracked or broken. 

Burner won’t light 

 

 

Lack of oxygen 

Remove excess lava rocks or 

fire ices from around the 

ignition well. 

Thermocouple not in flame 

Check that the tip of the 

thermocouple is 

even with the top of the 

ignition well. 

Remove any lava rocks from 

the igntion well. 

Thermocouple connection 

at the main control valve is 

loose 

Tighten the thermocouple nut 

at the back of 

the valve. 

Burner won’t stay 

lit after lighting 

No Lava Rocks on Burner 

Cover the burner with lava 

rocks per the instructions 

 

 

 

 

 

 

 

 

Summary of Contents for ORL4PCCFPSW2-TAN

Page 1: ...mer Service Hotline at 1 800 416 3511 Between 9 00 AM and 5 00 PM Eastern Time Monday through Friday Or visit our website at www hanover products com To expedite any future warranty claims please reta...

Page 2: ...adjustment alteration service or maintenance can cause injury or property damage Read the installation operating and maintenance instructions thoroughly before installing or servicing this equipment...

Page 3: ...or placed on or near the appliance Any screen or guard removed for servicing an appliance must be replaced prior to operating the appliance Installation and repair should be done by a qualified servi...

Page 4: ...s appliance shall be used only outdoors in a well ventilated space and shall not be used in a building garage or any other enclosed space When this appliance is not is use the gas must be turned off a...

Page 5: ...IFICE ELBOW FP0310 1 G IGNITION MODULE FP0006 1 H PROPANE ORIFICE ZCF0021 1 I AAA BATTERY 1 5V HW0705 1 J LAVA ROCK SET FP0002 1 K FOOTCAP FC0559 4 L 1 4 X 15 MM BOLT HW0034 8 M 1 4 X 20 MM BOLT HW003...

Page 6: ...6 U FIREPIT TABLE TOP 1 V BACK PANEL 1 W LEFT SIDE PANEL 1 X RIGHT SIDE PANEL 1 Y DOOR PANEL 1 Z MIDDLE SUPPORT 1 AA LP SUPPORT 1 BB BOTTOM TOP CONNECTOR 1...

Page 7: ...holes in the side panels Hand tighten only Figure 2 3 Attach the middle support to the side panels by using four 1 4 x15 mm bolts and washers as shown in Figure 3 Guide the bolts through the holes in...

Page 8: ...top connector to the right side panel as shown in Figure 5 Do not over tighten Figure 5 6 With the help of another person carefully place the table top onto the table base After making any necessary...

Page 9: ...gure 9 pre fitted with gas hose which is connected to the table top into the hole of the door panel then use hex bolt driver to screw 1 4 x5mm nut the gas tank has fixed as shown in Figure 9a Connect...

Page 10: ...en all bolts Note each bolt must be tightened a few revolutions at a time Repeat until all bolts are tight Do not over tighten Over tightening may strip bolts Cover all bolts with covers 12 Pour the l...

Page 11: ...is found close the tank valve and tighten all connections NOTE NEVER USE A FLAME TO CHECK FOR LEAKS BATTERIES Make sure the control knob is in the OFF position Unscrew the push button cap on the ignit...

Page 12: ...b should pop back out and then remain lit Note If the fire does not light turn the knob to the OFF position and wait five 5 minutes before trying again 3 To turn down the flame push the control knob i...

Page 13: ...dule Check that the electrode is not cracked or broken Burner won t light Lack of oxygen Remove excess lava rocks or fire ices from around the ignition well Thermocouple not in flame Check that the ti...

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