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HI 9819X
displays error messages to aid in troubleshooting. Warnings are
displayed for most issues, while Errors are displayed for critical issues.
See the calibration chapter for messages that can occur during calibration. Other
messages are listed below.
• “Log space full” appears when the meter memory
is full and additional data cannot be logged.
Delete one or more lots from the meter (Log /
Meter Log).
• “Power fault. Check the probe cable”: this
message may appear when powering up the
meter with a probe connected. If the meter
detects a high load on the probe connection
this message is triggered. Check the probe
cable. If the problem persists, contact the
HANNA service center.
• “Language data not available”: this message
appears when powering up the meter if the
language file is not seen by the meter. Restart
the meter to verify this is a true meter error.
If the problem persists, contact the HANNA
service center.
Chapter 12 - TROUBLESHOOTING / ERROR MESSAGES
Meter to PC data
a. Select parameter units
b. Select Meter from toolbar
c. Select Lot
• ‘’Dead meter battery!’’: This message appears
if the meter batteries are too low to power the
meter and it will automatically turn off. Connect
the charger if using rechargeable C batteries
or replace the alkaline batteries to continue.
• ‘’User data corrupted!’’: This message appears
when powering up the user data stored on meter
are corrupted. Restart the meter. If the problem
persists, contact the HANNA service center.
