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Hand Held Products Dolphin 9500, Supported Equipment Manual

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Keypad Configuration 

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Supported Equipment Manual   

•

   January, 2006 

Summary of Contents for Dolphin 9500

Page 1: ...Supported Equipment Manual for the 7400 and 9500 Computers Manufactured by Hand Held Products...

Page 2: ...d to make changes to it from time to time without obligation to notify any person or organization of such revision or changes Trademarks PowerNet OpenAir OpenAir Linux OpenAir Windows OpenAir 400 Powe...

Page 3: ...up Using Twin Client Manager 2 13 Terminal Setup Using Twin Client Menus 2 19 Authorizing PowerNet 2 21 Software Management 2 27 Airloader Auto Configuration 2 27 Mobile Device Manager MDM Features 2...

Page 4: ...2 Keypad Table 3 26 Dolphin 9500 56 key Terminal 3 29 Keypad Figures 3 29 Keypad Table 3 33 Dolphin 9500 35 key Terminal 3 36 Keypad Figures 3 36 Keypad Table 3 40 Chapter 4 Error Message Resolution G...

Page 5: ...resists extreme temperatures humidity levels and dust conditions 9500 The Dolphin 9500 mobile computer is equipped with all the features needed for mobile applications including the Intel X Scale pro...

Page 6: ...Introduction Pictures 7400 9500 Supported Equipment Manual January 2006 1 2...

Page 7: ...nts Installation of PowerNet Twin Client requires at a minimum the following A Pentium class processor 32 MB of RAM 10 MB of free hard disk space available for the 7400 Microsoft Windows Pocket PC or...

Page 8: ...s a speci rsion of the Scan DLL for the Hand Held Products terminals that does n al ve ot open or use the Scan API in any way If you replace this DLL with the one that is shipped it will all any versi...

Page 9: ...trigger WILL NO 01 31 2005 Release 7 5 1 solves a problem on 95xx s where the default printer may not be COM1 The printer on the 95xx s has been changed from Default to Com1 hitting the Scan Trigger...

Page 10: ...Introduction This page is intentionally blank Supported Equipment Manual January 2006 1 6...

Page 11: ...for Hand Held Products Running Setup from a Download File The downloaded file is a compressed archive After extraction using a utility such as WinZip or PKWARE folders are created on the hard disk as...

Page 12: ...d wizard runs and presents the following screen on Click on Next to begin the installation process To change the default Destination Location click on Browse and select a location Then click on Next 2...

Page 13: ...me at the prompt Then click on N existing progr ext Wh t alize the Twin Client software ick on the option to restart the computer later and click on Finish en he installation is complete reboot the sy...

Page 14: ...oolbar provides shortcuts to major features The toolbar can be turned on or off by changing the Toolbar parameter found on the View menu The shortcuts available from the toolbar are as follows Create...

Page 15: ...procedure will require only a few minutes to complete Setting the Emulation Click on Start Programs PowerNet and Twin Client Manager Select the S art This section describes how to prepare the Twin Cli...

Page 16: ...eat this step for each Telnet server the terminals are required to access If an error is made in the name IP address IP port number or terminal emulation type click on the E line that is in error and...

Page 17: ...to do with optimizing how the imager reads barcodes Check the box in front of the linear decoding option to enable it and use the search range scroll box to make a selection from 1 to 6 Enabling cente...

Page 18: ...menu as shown To maintain compatibility with existing Hand Held Products Telnet client keyboard layouts a specific terminal model must be selected from the Terminal Model window Saving the Configurat...

Page 19: ...ration options Click on the Airloader option in the Tools menu Note If the Airloader Auto Configuration window does not display the options click on esired network clicking on the Chang the Advanced b...

Page 20: ...gnment of the initial f which can be easily changed later Ensure own above y over the wireless network check all of ration and IP address both eck boxes are checked as s boxes as show in the above The...

Page 21: ...now configured to automatically download IP addresses software and configuration files to the terminals Click on the box in the upper right corner to return to the main menu Note The software does not...

Page 22: ...cold booted A successful n and download is shown by the Twin Client main menu below wireless connectio Twin Client 1991 2006 Connect Inc Keypress To Continue Not The term stem Po term he e The date of...

Page 23: ...nal setup is sufficient for most installations However to meet site specific requirements it may be necessary to customize terminal operation The standard setup options simplify this process a Using t...

Page 24: ...ult in a shift to the left in o er to locate as much of the current input field on the terminal display Hard is the same as Soft except the viewing keys are disabled Lock locks the terminal display or...

Page 25: ...the attached printer type The default value is none indicating that no printer is attached 5250 Settings Select the 5250 emulation setup by clicking on the Settings menu and then the Emulation menu as...

Page 26: ...ut fields that cross quadrant a shift to the left in order to locate as much of the current input field on the terminal display ardless of input field boundaries enabled e as Soft except the viewing k...

Page 27: ...etup by clicking on the S terminal provided that th The default value is checked Printer Type This scrolling list sel 270 Settings Select the 3270 emulation s ettings menu and then the Emulation menu...

Page 28: ...es quadrant processing input field in the terminal display On enables quadrant processing However input fields that cross quadrant boundaries result in a shift to the left in order to locate as much o...

Page 29: ...ing between Server and Telnet modes To access this menu system press uppercase C at the startup screen shown below Twin Client 1991 2006 Connect Inc Keypress to Continue For the 7400 terminal the foll...

Page 30: ...ing the M Host 0 IP 206 183 67 155 Port 23__ F3 Save F7 Quit Press F3 to save the configurations Edit Radio Option This function acts as a password to join the radio network Terminals associating with...

Page 31: ...enu described above Run Client Emulator After all desired changes have been made select this option to return to the Twin Client main menu Then press any key to establish the Telnet session and begin...

Page 32: ...below Your System ID appears in the first box of the screen Go to http www connectrf com Click on Partner Services Click on the Generate Authorization icon at the top of the page Follow the directions...

Page 33: ...r may not be able to utilize the Formatter feature depending on its authorization codes Click on an option and move it using the Up and Down buttons The M Click on OK when finished anual Authorization...

Page 34: ...from under the Tools menu Click on the Add Licenses button A pop up box appears with the machine ID and a space for the additional license s authorization code Enter the additional license s authoriza...

Page 35: ...em machine ID for it This ID appears in the first box of the authorization sc Authorization from under the Tools menu the Transfer Click on Authorization button on the old PC You will be asked for the...

Page 36: ...sting Click on the Listing button to view authorization codes used along with corresponding serial numbers Click on OK when finished Click on the Close button when finished 2 26 Supported Equipment Ma...

Page 37: ...are Management describes the automated capa operations involving serial download options ar Airloader Auto Configuration The Airloader Auto Configuration form is accessed from the Twi ols menu Select...

Page 38: ...ation of program files on the terminal When the terminal is cold booted its program files will be compared with the most recent on the PC The terminal is updated automatically if it does not have the...

Page 39: ...g New Groups New groups with different configurations can be created by clicking on Terminal Group Manager and then clicking the right mouse button as shown After the new group has been created the gr...

Page 40: ...Terminal Setup After the Configuration File and all of the other parameters have been set the group is made active by clicking on the Active check box 2 30 Supported Equipment Manual January 2006...

Page 41: ...itched to thin mode the next time Airloader is run on the terminal Click on the Schedule button to view a dialog box for scheduling an automatic Airloader update elect the desired time and click on OK...

Page 42: ...ing message appears Click on the Yes button to force the reload Setting the Default Terminal Group New terminals that have not yet been assigned to any group are initially assigned to the default grou...

Page 43: ...ols in Twin Client Manager are the Screen Watcher Terminal Messenger and RF Monitor features Note The terminal may or may not be able to utilize the Screen Watcher or Terminal Messenger features depen...

Page 44: ...ange in the From and To boxes on this screen Click on Add when finished l to receive this message by clicking on it in the Select Terminal s column and click on the S Enter a message to send in the sp...

Page 45: ...lumn and click t emove button Click on the appropriate button Remove All Select All or Unselect All to remove all Select Terminal s list Click on the C terminals select all terminals or unselect all t...

Page 46: ...les the network manager to know who last used the device in the event that it is lost To cause the terminal to make audible beeps so that it can be located enter the IP address s of the terminal highl...

Page 47: ...Messenger screen select the IP address and click on Ping This requests the login information from the terminal The login information is saved on the PC in the PowerNet Twin Client directory in a file...

Page 48: ...al to start tracing The terminal when it receives this command will start sending the trace information he PC that issued the command This will be written to a file on this C that can be t to us for a...

Page 49: ...eces of information in your log or select Clear to clear the search Click on Actions to select Start Monitor or Stop Monitor lic C k on Tools to choose Set Debug Levels or Settings The options in Set...

Page 50: ...his is the Toolbar It is found near the top of the screen This is the Status Bar It is found at the bottom of the screen Click on About RF Monitor under Help to view version number information Click o...

Page 51: ...nd Windows 95 Wind 1 Move RF Monitor to a Windows PC with Network access to the RF terminal 2 Run RF Monitor Create a shortcut or do a Start Run 3 From the pull down menu select File Select Terminal 4...

Page 52: ...itor window When done end the trace and the file will be named tnxxx yyy log where xxx yyy is the last 2 octets of the RF terminal s IP address in the directory in which RF Monitor was running 6 With...

Page 53: ...s prompt it is not doing much and has a better chance of hearing the start trace command I don t understand what this trace means The trace that this tool collects is engineering level information It...

Page 54: ...e of problem PowerNet products have another diagnostic tool that can be used called the Diagnostic Server This tool can be set up to run trace diagnostics on up to 300 terminals at the same time This...

Page 55: ...Products utility on the PC 10 If the terminal is in the cradle make sure the baud rate is 57600 and choose a baud rate of 115200 if you are using a cable with the terminal 1 Cold boot the te 2 Click...

Page 56: ...Terminal Setup 12 Click on Exit 13 On the PC choose Connection Settings from the File menu in ActiveSync The Connection Settings screen appears as follows 2 46 Supported Equipment Manual January 2006...

Page 57: ...ecked in front of the option entitled Allow serial cable or infrared connection to this COM port 15 Double click on the Activesync icon While ActiveSync is connecting you will see the following screen...

Page 58: ...Terminal Setup When ActiveSync has connected you will see the screen below 16 Select No and then click Next The Connected screen appears 2 48 Supported Equipment Manual January 2006...

Page 59: ...nal Setup 17 On the PC choose Send Configuration Files to Terminal from the Terminal menu in Twin Client Manager You will see the following screen 18 Choose Yes Supported Equipment Manual January 2006...

Page 60: ...25 Go to Start Programs Cisco and Client Utility 26 Select SSID and its Value 27 Click on OK 28 Go to Start Pr g s Cisco an lient Util ty 29 Select World Mode and change the Value to Disabled 30 Click...

Page 61: ...ick on the Communication icon 12 Select the PC Connection tab 13 Chose a baud rate of Direct 115200 when using the terminal with the cable and choose a baud rate of Infrared 57600 when using the termi...

Page 62: ...Terminal Setup 17 Click on E 18 Choose C xit onnection Settings from the File menu in ActiveS PC ync on the The following screen appears 2 52 Supported Equipment Manual January 2006...

Page 63: ...option en rial cable or infrared connection to this COM port 20 On the terminal double click the Activesync icon While ActiveSync is connecting you will see the following screen t th fr of ont titled...

Page 64: ...Terminal Setup When ActiveSync has connected you will see the screen below 21 Choose No and click on Next 2 54 Supported Equipment Manual January 2006...

Page 65: ...e Connected screen appears 22 On the PC select Send Program Files to Terminal from the Terminal menu in Twin Client Manager The following screen will appear 23 Click on OK Supported Equipment Manual J...

Page 66: ...OK 30 Go to Start Programs Cisco and Client Utility 31 Select SSID and its Value 32 Click on OK 33 Go to Start Programs Cisco and Client Utili 34 Select World Mode and change the Value to Disabled 35...

Page 67: ...Chapter 3 Keypad Configuration Dolphin 7400 43 key Terminal Keypad Figures The keypad figures start on the next page Supported Equipment Manual January 2006 3 1...

Page 68: ...X V Y Z U F5 F8 7 F6 F10 F9 F2 F12 F11 F17 F18 F20 F15 F14 P PF22 PF23 PF24 C G K O S W F F13 F19 F21 F16 backtab _ bksp cent et r bracket apostroph semicolon graveac at sign l brack e KEY D BLUE BLU...

Page 69: ...F17 F18 F20 F15 F14 dup C G K O S W F7 F4 F13 F19 F16 fm help in c pa1 pa3 attn home p t sreq pa2 eof ENT ereof fo lear newline backtab erin rese _ ins end ent t r bracket lexit apostro semicolon bks...

Page 70: ...15 F14 rol C G K F5 F16 F8 F19 F2 F13 1 l up fld exit ereof f help i field newline backtab roll d attn home set sreq ld m nfo clear fie own erinp re _ semicolon s bksp end graveaccent at sign l bracke...

Page 71: ...Sft j K Sft k Sft k Sft k L Sft l Sft l Sft l M Sft m Sft m Sft m N Sft n Sft n Sft n O Sft o Sft o Sft o P Sft p Sft p Sft p Q Sft q Sft q Sft q R Sft r Sft r Sft r S Sft s Sft s Sft s T Sft t Sft t...

Page 72: ...omma Num o Num o Num o 1 Num a Num a Num a 2 Num b Num b Num b 3 Num c Num m c c Nu 4 Num e Num e Num e 5 Num f Num f Num f 6 Num g Num g Num g 7 Num i Num i Num i 8 Num j Num j Num j 9 Num k Num k Nu...

Page 73: ...Light Dup Red Blue l End Red Blue h Red Blue h EOF Blue Ent ErEOF Red y Red y Erinp Red Blue g Red Blue g Field exit ed Blue Ent R Field Red Blue n Field Red Blue o FM Red Blue m Red Blue m Help Blue...

Page 74: ...Keypad Configuration Dolphin 7400 56 key Terminal Keypad Figures The keypad figures start on the next page 3 8 Supported Equipment Manual January 2006...

Page 75: ...a SP b 7 9 F7 F 8 F8 F18 F19 9 F17 1 INS F3 2 3 F13 F F1 F2 12 F11 F5 F4 F6 DEL 4 6 6 5 F15 F1 F14 k p P q Q _ t O T m r R BLUE RED n f F G g j J H h i I s S K l L o M N CTRL A a b B e E C c d D u U v...

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Page 81: ...Keypad Configuration Dolphin 7400 35 key Terminal Keypad Figures The keypad figures start on the next page Supported Equipment Manual January 2006 3 15...

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Page 85: ...lpha 2 2 Sft Alpha 2 2 Sft Alpha 2 2 F Sft Alpha 2 2 2 Sft Alpha 2 2 2 Sft Alpha 2 2 2 G Sft Alpha 3 Sft Alpha 3 Sft Alpha 3 H Sft Alpha 3 3 Sft Alpha 3 3 Sft Alpha 3 3 I Sft Alpha 3 3 3 Sft Alpha 3 3...

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Page 88: ...Keypad Configuration Dolphin 9500 43 key Terminal Keypad Figures The keypad figures begin on the next page 3 22 Supported Equipment Manual January 2006...

Page 89: ...6 oll Up I L M P Q Y U F10 F F F R Fl t FM Help Info Clear Field NewLine backtab Down rt Home Erinp Reset SReq Field d Exi at sign Roll sta _ r bracket end semicolon Ins bksp terisk graveaccent on l b...

Page 90: ...F8 F19 10 F2 F1 F11 17 F14 up at sig fo Clear pa1 e ktab p erinp reset SReq pa2 n fm help in newlin bac home a3 start _ ins bksp veaccent excl bracket r br attn lexit end semicolon acket asterisk l g...

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Page 95: ...Keypad Configuration Dolphin 9500 56 key Terminal Keypad Figures The keypad figures begin on the next page Supported Equipment Manual January 2006 3 29...

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Page 102: ...Keypad Configuration 3 36 Dolphin 9500 35 key Terminal Supported Equipment Manual January 2006 Keypad Figures The key ad figures begin the next page p...

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Page 107: ...cent Red Blue F6 Red Blue F6 Red Blue F6 tilde Blue F3 Blue F3 Blue F3 vertical bar Red F5 Red F5 Red F5 period ed B Del Blue Del Red Blue Del R lue Red comma Red Blue Sp Red Blue Sp Red Blue Sp 1 1 1...

Page 108: ...tion Red Ent d nt Re E Backtab Blue F6 Blue F6 Blue F6 Clear Blue Esc c Blue Es Contrast Red Tab Red Tab Red Tab Contrast Red Esc Red Esc Red Esc EOF Blue Ent Erinp Red Bl Red Bl ue Ent ue Ent ErEOF B...

Page 109: ...re entering in the correct field ALPHABETIC ONLY Trying to k Ensure that you are entering input into MINUS NOT VALID Trying to key a Minus sign Ensure that you are entering input into DECIMAL NOT VALI...

Page 110: ...or More Details for more information Advisory message INVALID KEY The key pressed is not valid Ensure that you are entering input i the correct field MUST CLEAR FIELD Trying to enter data in a field t...

Page 111: ...ss point radio host or network issue environment T1113 T1114 T1161 T1171 T1187 and T1194 Y N Connection ERROR nREBO MOBILE UNIT Could not Connect Verify that your Network settings are correct and you...

Page 112: ...omer s environment T1113 T1114 T1161 T1171 T1187 and T1194 g nMAC t obtain the Mac Address from the Mobile Unit driver or stack manufacturer Invalid TIP Command Bad internal protocol Notify Connect ov...

Page 113: ...empting to connect to the Host application Advisory message TCP Error nReading IP Address nREBOOT MOBILE UNIT Mobile Unit missing Network IP information Configure the Mobile Unit with the correct netw...

Page 114: ...Netmask Error Most likely a Mobile Unit network eshoot the customer s environment T1113 T1114 T1161 T1171 T1187 and T1194 File ssing uration files are is a hardware failure found files are missing ng...

Page 115: ...files into the Mobile Unit from Twin Client Manager Switched Client to nTelnet Direct Mode Mobile Unit running in Telnet mode direct to the target Host Advisory message Switched Client to nServer Base...

Page 116: ...y message TwinClient TN Prompt Advisory message TwinClient TN5250 Prompt Advisory message TwinClient TNVT H Prompt Advisory message c 1991 2006 Con Prompt Advisory message Edit Menu Options Menu Titl...

Page 117: ...tings for the Mobile Place the Mobile Unit in the cradle Edit License Key Menu Op Advisory message Run Site Survey Menu Op Advisory message Switch Client M Menu Op Advisory message Run TwinCli Menu Op...

Page 118: ...ect to the Host Most likely a range access point rk issue environment T1113 T1114 T1161 T1171 T1187 and T1194 iled nHost Unreachable t connect to the Host access point radio host or network issue Trou...

Page 119: ...1161 T1171 T1187 and T1194 Print Complete Prompt Advisory message Reprint Y N Yes or No prompt for a reprint Advisory message WARNING Prompt Advisory message Turning power off nduring a ause the nprog...

Page 120: ...telnet options t use the Telnet onfiguration files etting mismatch nReload n program selected is not compatible with the configuration file on the Mobile Unit on and on the Mobile Unit then reload the...

Page 121: ...ompt me ort required r 1800 for a different number depending on the customer s environment T1171 T1187 and T1194 Display formatting n for ncurrent screen Mobile U Expand the Mobile U order a server fr...

Page 122: ...pt Advisory message WARNING This session Prompt Advisory message Continue Y N Prompt Advisory message HOST E Prompt Advisory message VT 100 Prompt Advisory message Mobile U Prompt Advisory message Emu...

Page 123: ...isory message Local Echo Prompt Advisory message BK SP Sends Prompt Advisory message New Line Mode Prompt Advisory message Insert Mode Prompt Advisory message Autowrap Mode Prompt Advisory message Cur...

Page 124: ...y message Break Key Prompt Advisory message ANSI Setup Prompt Advisory message Control Codes Prompt Advisory message Backspace Key Prompt Advisory message MISCELLANEOUS SETUP Prompt Advisory message T...

Page 125: ...Test Prompt Advisory message LOGIN OPTIONS Prompt Advisory message User Name Prompt Advisory message User Password Prompt Advisory message ON Prompt Advisory message OFF Prompt Advisory message Map Pr...

Page 126: ...age 8 bit Prompt Advisory message Send Delete Prompt Advisory message Send Backspace Prompt Advisory message Mobile Unit Setup Prompt Advisory message Scanner Options Prompt Advisory message Program O...

Page 127: ...message Enter Key Action Prompt Advisory message Reset Options Prompt Advisory message Font Size Prompt Advisory message Portable Printer Prompt Advisory message Reprint Option Prompt Advisory message...

Page 128: ...Prompt Advisory message AID Scan Setup Prompt Advisory message Long Scans Prompt Advisory message Scan Send Prompt Advisory message Yes Prompt Advisory message No Prompt Advisory message Normal Promp...

Page 129: ...rompt Advisory message Automatic Prompt Advisory message All Messages Prompt Advisory message Reject Prompt Advisory message Truncate Prompt Advisory message Split Prompt Advisory message Do Not Send...

Page 130: ...xternal Prompt Advisory message none Prompt Advisory message monarch Prompt Advisory message pddumb Prompt Advisory message comtec Prompt Advisory message rascal Prompt Advisory message codewriter Pro...

Page 131: ...visory message Duration ms Prompt Advisory message Delay ms Prompt Advisory message Select Scanner Prompt Advisory message Setup Scanner Prompt Advisory message Scan Test Prompt Advisory message Scan...

Page 132: ...Prompt Advisory message Auto No Pulse Prompt Advisory message Wand Simulation Prompt Advisory message VT100 Prompt Advisory message VT220 Prompt Advisory message HP700 Prompt Advisory message SETUP P...

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