Hand Held Products Dolphin 7200, User Manual

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C H A P T E R 1 0 T R O U B L E S H O O T I N G A N D W A R R A N T Y
I N F O R M A T I O N F O R D O L P H I N 7 2 0 0 T E R M I N A L
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How Problems Should Be Handled
Should the Dolphin terminal or HomeBase prove to be defective within the warranty
period, return the product, as described in the RMA procedures below, and we will, at
our option, repair or replace the product, to whatever extent HHP deems necessary to
restore the product to proper operating condition, without any charge to you.
Return Information
If you purchased the product from an Authorized Hand Held Products Reseller,
contact the Reseller with the unit’s serial number. Your Reseller will contact Hand
Held, on your behalf, to arrange for the unit to be serviced.
If you purchased the product directly from Hand Held, or have been instructed by
your Reseller to contact Hand Held directly, call the Customer Services Department in
your area to request a Repair Maintenance Authorization (RMA) number. Note: An
RMA number is not needed for service at the Europe, the Middle East, Africa or United Kingdom
repair facilities.
North America:
(TEL) 1-(800)-782-4263
(FAX)+1-(704)-566-9904
Latin America
(TEL)+1-(941)-263-7600
(FAX)+1-(941)-263-9689
Europe, Middle East and Africa:
(TEL)+31-40 24 24 486
(FAX)+31-40 24 25 672
The United Kingdom:
(TEL)+44 (0) 1925 240 055
(FAX)+44 (0) 1925 245 225
Asia Pacific
(TEL) +852 2511 3050
(FAX) +852 2511 3557
N O T E
You must have an
RMA number to
receive service on
your product at
the repair facility
for North and
South, Asia and
the Pacific Rim.