Troubleshooting
7. Light # 4
on Heat output bar flashing
The 200 °F ( 93 °C) high limit temperature sensor
has tripped.
• Reset sensor and determine cause. Was it Convection Blower failure or Circuit board control
problems?
• Hopper lid has been left open for longer than two minutes.
8. The convection blower will not function normally
.
• Check the line fuse to see if it has blown.
• Clean all grill openings at the back and below unit .
• Check the Voltage across the blower wires, It should adjust with the heat output settings. If not
contact your local dealer for service.
9. Ignitor - the pellets will not light.
• Check the line fuse to see if it has blown.
NOTE: The ignitor should be bright orange in color.
• Everything else in the stove operates but the ignitor will not light the pellets.
• Make sure the burn pot liner is up tight and square to the ignitor
• Check to see if the exhaust blower is operating. If not, contact your local dealer for service.
10. Control settings (Heat Level) has no effect on the fire.
• Check position of the Thermostat slide switch on the Circuit Board.
• If there is no control of the Heat Level button, make sure the thermostat is calling for heat.
• Call your local dealer for service.
11. The stove keeps going out.
If the stove goes out and leaves fresh unburned fuel in the burn pot liner, the fire is going out before
the stove shuts off.
• Trim the combustion air down to decrease the magnahelic pressure.
• Turn the Heat Level up slightly (poor quality fuels will require slightly higher settings).
• Set the auger trim up one setting
If the stove goes out and there are partially burned pellets left in the burn pot liner, the stove has shut
down due to a lack of air, exhaust temperature, or power failure.
• Trim the combustion air to a higher setting to increase the magnahelic pressure inside the stove.
• Check to see if the stove needs a more complete cleaning.
• Turn the Heat Level up slightly (poor quality fuel will require slightly higher settings).
• Jump the exhaust temperature sensor, if this fixes the problem then replace the white 120 °F ( 49
°C) sensor
• Did the power go out?
• Contact your local Dealer for service.
12. The agitator does not turn.
• Ensure unit has finished start-up.
• Ensure agitator is locked into the drive shaft properly and is not jammed.
• Check drive chain assembly and gear motor for damage.
• Check the agitator motor is functioning properly.
Hampton GC60-2 Cast Pellet Stove Technical Manual
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