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Frequent loss of ADSL
linesync
(disconnections).
Ensure that all other devices connected to the same
telephone line as your router (e.g. telephones, fax
machines, analogue modems) have a line filter connected
between them and the wall socket (unless you are using a
Central Splitter or Central Filter installed by a qualified and
licensed electrician), and ensure that all line filters are
correctly installed and the right way around. Missing line
filters or line filters installed the wrong way around can
cause problems with your ADSL connection, including
causing frequent disconnections.
Problems with the LAN Interface
Problem
Corrective Action
Can’t ping any PCs
on the LAN.
Check the Ethernet LEDs on the front panel. The LED should be
on for a port that has a PC connected. If it is off, check the cables
between your router and the PC. Make sure you have uninstalled
any software firewall for troubleshooting.
Verify that the IP address and the subnet mask are consistent
between the router and the workstations.
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Changes
The material in this document is for information only and subject to change without notice. Hamlet assumes
no liability resulting from errors or omissions in this document, or from the use of the information contained
herein. Hamlet reserves the right to make changes or revisions in the product design or the product manual
without reservation and without obligation to notify any person of such revisions and changes.