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Hamilton GEN 2 DTI Programming Manual Download Page 39

Document #101-0291

39

4/2021

Utilities – Backup-Restore

Main Menu/Utilities/Backup-Restore

•  The next screen displays: 

 

1. 

Network Ping

2.  Rem Con Pre-Inst

3. 

Backup-Restore

4.  Clear Memory

5. 

Update Cert Auth

• 

Press 3 for Backup-Restore

•  The next screen displays: 

1.  microSD Card

2.  USB Drive

3.  Back

Note: this allows you to specify which memory device is being used for backup and restore.

• 

Press either 1 or 2 (Device being used)

•  The next screen displays: 

1. 

Configuration DB

2.  Financial DB

3.  Back

• 

Press 1 for Configuration DB

•  The next screen displays: 

1. 

Backup

2.  Restore

3.  Back

 

To backup the configuration,

 Press 1 

to start the process.

To restore a previous backup to the DTI/DTT, 

Press 2

 to start the restore process. 

•  Press 3 to go Back

•  The next screen displays: 

1. 

Configuration DB

2.  Financial DB

3.  Back

•  Press 2 for Financial DB

UTILITIES

Summary of Contents for GEN 2 DTI

Page 1: ...Document 101 0291 1 4 2021 GEN 2 DTI DTT Programming Manual Hamilton Manufacturing Corp 1026 Hamilton Drive Holland OH 43528 P 419 867 4852 F 419 867 4850 www hamiltonmfg com ...

Page 2: ...tem Payout Options System Network System Cards System Users System Region System Tax System Hosted Solutions Hardware Hardware Validator Hardware Coin Acceptor Hardware External Timer Hardware Card Reader Reports Reports Audits System Info System Info Status System info Network Info System Info Logs Utilities Utilities Network Ping Utilities Rem Con Pre Inst Utilities Backup Restore Utilities Clea...

Page 3: ...Document 101 0291 3 4 2021 DTI DTT CONTROLLER ...

Page 4: ...Document 101 0291 4 4 2021 HANDHELD KIT ...

Page 5: ...6 Exit Note Navigating the menus with the Handheld is done by using the left and right arrow keys to move the cursor and then using the Y key to enter the menu On the main menus you can also use the corresponding number key to enter that menu For menus with more than ten 10 options the controller will pause momentarily The first number must be entered to allow for the second number of the menu opt...

Page 6: ...creen will display User Login User Code 00 Password 00000 Y Done ESC BACK The cursor starts off on the User Code leave this as 00 Hit Y to accept and move the cursor to password On the keypad enter 12345 for the password this is the default password for User 1 credentials It should automatically progress to the deeper menus The next screen displays 1 Application 2 System 3 Hardware 4 Back Press 1 ...

Page 7: ...you can use either Count Up or Count Down Application Card Timer Main Menu Application Timer Options Card Timer Press 2 to enter Card Timer Some menus will have different numbers depending on if this is a DTT or DTI controller The next screen displays 1 Card Start Amount 2 Max Charge Amount 3 Card Start Time 4 Increment Amount 5 Increment Time 6 Back Press 1 for Card Start Amount Card Start Amount...

Page 8: ... until the customer manually stops the DTI DTT this is measured in seconds Enter the desired amount and press F4 to save Press 6 or ESC to go Back Application Cash Timer Main Menu Application Cash Timer Press 3 to enter Cash Timer this is only available on the DTI not the DTT The next screen displays 1 Cash Start Amount 2 Cash Start Time 3 Time Per Coin 4 Back Press 1 to enter Cash Start Amount Ca...

Page 9: ...ill cycle between 3 different screens before looping back around to the first original screen Press 2 to enter Welcome Prompts The next screen displays 1 Screen 1 Top 2 Screen 1 Bottom 3 Screen 2 Top 4 Screen 2 Bottom 5 Screen 3 Top 6 Screen 3 Bottom 7 Back Press 1 to enter Screen 1 Top The next screen displays 1 Set Line Enable 2 Edit Line Text 3 Back Press 1 to enter Set Line Enable This menu al...

Page 10: ...s This menu is only applicable if you use discount tokens at the location that your customers can use to start the timer Press 3 to enter Discounts The next screen displays 1 Token Coins 2 Back Press 1 to enter Token Coins The next screen displays 1 Token Coin 1 2 Token Coin 2 3 Back Press 1 to enter Token Coin 1 The next screen displays 1 Set Value 2 Back Press 1 to enter Set Value Set the value ...

Page 11: ...splay the following options 1 Application 2 System 3 Hardware 4 Back If you see these options press 2 to enter System Once in the System menu the following options will display 1 Kiosk 2 Payout Options 3 Network 4 Cards 5 Users 6 Region 7 Tax 8 Hosted Solutions 9 Back SYSTEM ...

Page 12: ...ng the same number for better organization Press F4 to save Press 3 for Set Terminal Name Terminal Name is the defining name of the DTI DTT controller so you can identify the bay at the D A N and Hosted Solutions You can set this name either here with the Handheld or inside at the D A N once the bay is communicating on the network If you wish to add info to this field use the Y and N keys on the k...

Page 13: ... When done with all 3 options Press F4 to save Press 4 to go Back System Network Main Menu System Network Press 3 for Network The next screen displays 1 LAN 2 Listeners 3 Back Press 1 for LAN The next screen displays 1 DHCP Enable 2 Controller IP Addr 3 Edit Network Mask 4 Edit Gateway Addr 5 Edit DNS Addr 6 Edit Domain Name 7 Back Press 1 for DHCP Enable DHCP Enable lets you assign an unchanging ...

Page 14: ...it DNS Addr DNS address is where you specify the preferred DNS IP that the DTI DTT will be using In many cases this IP will be the same as what you enter in the Gateway Address menu Use the keypad to enter the appropriate address and then Press F4 to save Press 6 for Edit Domain Name The Domain Name is the name of the network that the DTI DTT is being connected to This is more for organization and...

Page 15: ...reen displays 1 Credit Card Enable 2 Gift Card Enable 3 Accepted Tracks 4 Pre Auth Amount 5 Back Press 1 for Credit Card Enable This menu lets you determine if you want to enable credit cards on the DTI DTT By default its set to ENABLE If you wish to change this use the arrow keys to move the marker and Press F4 to save Press 2 for Gift Card Enable Gift Card Enable lets you change your acceptance ...

Page 16: ...it at the end of the transaction If you wish to change this use the arrow keys to move the marker and Press F4 to save Press 5 for Back Press 2 for Surcharge The next screen displays 1 Surcharge Enable 2 Rate 3 Back Press 1 to enter Surcharge Enable Enabling surcharge adds an additional fee onto the customers card transaction this allows you to put the credit card transaction fees being charged by...

Page 17: ...u must remember these settings to allow remote configuration Press 1 to create User 3 The Handheld will then ask for a User Code This is a unique number 2 digit that identifies the user being created each user must have a unique number Enter a number and Press F4 to save Next screen asks you to enter the name of the user Using the Y and N key scroll through the alphanumeric characters until you ha...

Page 18: ...ddress 6 Rights 7 Back Press 1 for User Enable This menu will allow you to disable a user without having to completely delete the user Use the arrows to move the marker and then Press F4 to save Options 2 through 5 will allow you to edit the existing user settings exactly like the user creation process Please refer to those instructions for the individual menus Press 6 to enter Rights The next scr...

Page 19: ...from a different PC on location Press 5 to go Back Press 7 to go Back Press 4 to go Back Press 3 to Delete User The next screen displays 1 User 2 2 User 3 3 Back Press 2 to delete User 3 Note if you did not create a User 3 you can skip these steps User 2 can be deleted if desired but this would prevent the kiosk from being configured remotely it could only be programmed locally with the User 1 pro...

Page 20: ...to continue Press Y to continue You will be given several country options using the arrow keys move the marker to the country that the equipment is in and then Press F4 to save The next screen will display several different time zone choices Using the arrow keys move the marker to the Time zone that the equipment is in and then Press F4 to save The next screen displays 1 Set Region 2 Set Time Zone...

Page 21: ...he cursor is on the A P field pressing any number on the keypad will switch it to the opposite option currently displayed Once complete Press F4 to save Press 4 to go Back System Tax Main Menu System Tax The screen displays 1 Kiosk 2 Payout Options 3 Network 4 Cards 5 Users 6 Region 7 Tax 8 Hosted Solutions 9 Back Press 7 for Tax Note not all regions require tax to be set up check the laws in your...

Page 22: ...desired option and Press F4 to save Up has the equipment round up to the nearest penny Down has the equipment round down to the nearest penny Nearest has the equipment round to the nearest penny regardless of if it needs to round up or down Press 4 to go Back Note If a second tax rate is required complete the above steps to Set Tax 2 The next screen displays 1 Set Tax 1 2 Set Tax 2 3 Set Cash Exem...

Page 23: ...to enter Hosted Solutions Note if you do not currently use Hamilton s Hosted Solutions service or if your DTI DTT will not be accepting any type of codes via barcode scanner you can skip this menu The next screen displays 1 Accept HS Codes 2 Back Press 1 for Accept HS Codes Using the arrow keys on the Handheld move the marker to the desired option and Press F4 to save Press 2 to go Back Press 9 to...

Page 24: ... 5 Back Press 1 for Bill acceptor The next screen displays 1 Enable Level 2 Back Press 1 for Enable Level Using the arrow keys on the keypad move the marker to set the desired enable level Enable Level references the logic level voltage required by the bill acceptor validator to enable disable bill acceptance In most scenarios this will be set to Enable Low Press F4 to save HARDWARE ...

Page 25: ...or The next screen displays 1 Coins Accepted 2 Back Press 1 for Coins Accepted The next screen displays 1 Add Coin Type 2 Edit Coin Type 3 Delete Coin Type 4 Back Press 1 to Add Coin Type The next screen displays 1 Penny 2 Nickel 3 Dime 4 20 Cent 5 Quarter 6 50 Cent 7 1 coin 8 2 coin 9 Token 1 10 Token 2 11 Back Press the appropriate number on the keypad for the first coin type you wish to add Aus...

Page 26: ... Type 4 Back If you need to add any additional coin type acceptance enter the Add Coin Type menu again by pressing 1 on the keypad and repeat the directions above for each additional coin Press 2 to Edit Coin Type The next screen displays 1 Quarter 2 Token 1 3 Back Note You may have more or less coin options in this menu depending on how many coins you have added in previous steps Press the number...

Page 27: ...ve the marker to select Yes or No to delete the desired coin Press F4 to save Press 4 to go Back The next screen displays 1 Coins Accepted 2 Pulses Per Dollar 3 Back Press 2 for Pulses Per Dollar The next screen displays CA Pulses Per Dollar 4 ESC Back F4 Save Using the number keys on the keypad alter the number of pulses per dollar When the correct number is entered press F4 to save Pulses per do...

Page 28: ...Press F4 to save Hardware Card Reader Main Menu Hardware Card Reader The screen displays 1 Validator 2 Coin Acceptor 3 External Timer 4 Card Reader 5 Back Press 4 for Card Reader The next screen displays 1 Card rdr Type 2 MagStripe Details 3 Back Press 1 to enter Card rdr Type Using the arrows on the keypad move the marker to the type of card reader currently installed on the DTI DTT This now incl...

Page 29: ...orldpay solution refer to the menus below If your card reader type is set to EMV_Moneris the Card Reader menu will look like 1 Card Rdr Type 2 Moneris Details 3 Back Press 2 for Moneris Details The next screen displays 1 Get Info From Rdr 2 Write Info To Rdr 3 Utilities 4 Back To view the current settings stored in the card reader use menu option 1 Press 1 for Get Info From Rdr The next screen dis...

Page 30: ...s the Verifone UX300 or UX410 contactless tap reader only the next screen displays 1 Merchant ID 2 Terminal ID 3 PED ID 4 Moneris URL 5 Back If your Moneris solution uses the Verifone UX301 the next screen displays 1 Merchant ID 2 Back Press 1 for Merchant ID Using the number keys on the keypad enter the 13 digit Merchant ID received from Moneris When done press F4 to save Saving this value writes...

Page 31: ...RL pre configured For special Moneris related utilities use menu option 3 Press 3 for Utilities If your Moneris solution uses the Verifone UX300 or UX410 the next screen displays 1 Test Connection 2 Back If your Moneris solution uses Verifone UX301 the next screen displays 1 Test Connection 2 Start TMS Init 3 Init Rdr SW Update 4 Back Press 1 for Test Connection Pressing 1 initiates a connection t...

Page 32: ... is set to EMV_Worldpay the following message will be displayed You must config using Remote Config after rebooting Press Any Key The merchant parameters used for Worldpay are substantial and would be difficult to enter manually using the Handheld To enter these merchant parameters we require you use the Remote Configuration Pages option HARDWARE ...

Page 33: ...rd On the keypad enter 12345 for the password to automatically enter the deeper menus The next screen displays 1 Audits 2 Back Press 1 for Audits The next screen displays 1 Clr Audit Options 2 Back Press 1 for Clr Audit Options The next screen displays 1 Clear Audits 2 Back Pressing 1 will clear any of the existing audit data on the DTI DTT controller The screen will briefly flash and it will wipe...

Page 34: ...ecting to clear the errors the Handheld will display clearing errors and the display on the DTI DTT will show its version number while it reboots If there were any errors present on the DTI DTT the device will attempt to clear them and then do a system test to ensure the issue is resolved This process can take several minutes until the controller becomes operable again Once the device comes back u...

Page 35: ... This simplifies setting the kiosk up for using a static IP address After completing this all that is required is to set a unique kiosk IP address and disable DHCP in the LAN menu Press ESC to go Back System Info Logs Main Menu System Info Logs The next screen displays 1 Status 2 Network Info 3 Logs Press 3 for Logs The next screen displays 1 Upload Logs 2 Store Logs 3 Back PRESS 1 TO UPLOAD LOGS ...

Page 36: ...he desired amount of log history measured in days that you would like to send Press F4 to send the logs If a USB device is not plugged into controller the display will show Drive Not found Store Logs Aborted Press Any Key Note you will only need to send logs when Hamilton requests them to help troubleshoot an issue Provided the DTI DTT has a stable network connection with internet it will send the...

Page 37: ...plays 1 Set Ping IP 2 Run Test 3 Back Using the number keys on the keypad enter the IP address of the unit you are trying to ping Press F4 to save The next screen displays 1 Set Ping IP 2 Run Test 3 Back Press 2 for Run Test The results of the test will be determined by the network link If the network is properly established the following screen will be displayed Ping 1 1 ms Ping 2 1 ms Ping 3 1 m...

Page 38: ...SC to go back Press 3 to go back Utilities Rem Con Pre Inst Main Menu Utilities Rem Con Pre Inst The next screen displays 1 Network Ping 2 Rem Con Pre Inst 3 Backup Restore 4 Clear Memory 5 Update Cert Auth Press 2 for Rem Con Pre Inst Note Remote Configuration Pre Install use prior to updating remote configuration pages new version After selecting this remote configuration pages will not work unt...

Page 39: ...o specify which memory device is being used for backup and restore Press either 1 or 2 Device being used The next screen displays 1 Configuration DB 2 Financial DB 3 Back Press 1 for Configuration DB The next screen displays 1 Backup 2 Restore 3 Back To backup the configuration Press 1 to start the process To restore a previous backup to the DTI DTT Press 2 to start the restore process Press 3 to ...

Page 40: ...inancial 3 Back Press 1 to clear the DTI DTT Configuration and return to factory default condition The next screen will ask if you are sure press Y for yes and N for no Afterwards it will show that the clearing is complete and ask you to press any key THIS PROCESS IS NOT REVERSIBLE Press 2 to clear the DTI DTT Audit Information and return to factory default condition The next screen will ask if yo...

Page 41: ...1 Utilities Update Cert Auth Main Menu Utilities Update Cert Auth Note This category is used to provide current certificates required mainly by Worldpay THIS SHOULD ONLY BE DONE WHEN INSTRUCTED BY A HAMILTON TECHNICIAN UTILITIES ...

Page 42: ... on a USB drive if one is inserted If none are found it will then attempt to contact the Hamilton update servers via the internet connection If it fails it will show that there was no update folder and no server comm If successful it will display available updates and request you press a number option to start the in stall of that particular update NEVER UPDATE THE BAY WITHOUT BEING INSTRUCTED BY ...

Page 43: ...ense incurred by Purchaser incidental to the repair or replacement of equipment and Purchaser shall assume full responsibility for any freight or shipping charges 3 The coverage of this warranty shall not extend to expendable parts 4 Purchaser shall have a warranty registration card on file with Seller prior to any claim in order for warranty protection to apply 5 No warranty coverage is applicabl...

Page 44: ...a factory trained representative or Hamilton Manufacturing Corp has performed or attempted to perform the subject repair or service 9 Using equipment which has been serviced or repaired for anything other than its intended or designed use such as downloading software applications not certified by Seller will void the Limited Warranty Agreement This includes software applications such as e mail spy...

Page 45: ...91 45 4 2021 Hamilton Manufacturing Corp 1026 Hamilton Drive Holland OH 43528 www hamiltonmfg com SALES CUSTOMER SERVICE PARTS P 888 723 4858 P 419 867 4852 P 419 867 4852 F 419 867 4850 F 419 867 4857 F 419 867 4867 ...

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