Troubleshooting
PROBLEM
Cooker doesn’t turn on.
Rice is not cooked.
Rice is mushy.
Rice cooker starts to
“beep” during
Steam Cook.
Cooking pot not fitting.
PROBABLE CAUSE
• Cooker is not plugged in. Make sure rice cooker is plugged into a properly operating electrical outlet.
• Not enough water/cooking liquid. Follow package directions.
• Carefully place cooking pot straight down in base. Make sure cooking pot is securely seated by rotating the
pot left and right.
NOTE:
If cooking pot is bent or warped, it will not seat properly in base and, therefore, will
not conduct heat correctly. To replace cooking pot, call the toll-free Customer Assistance number listed on the
cover of this guide.
• Too much liquid added to cooking pot. Reduce liquid.
• Cooking pot has boiled dry. Add more water and select Steam Cook function to continue steaming or press
START
(
I
).
• Call the toll-free Customer Assistance number listed on the cover of this guide.
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