11
Troubleshooting
PROBLEM
PROBABLE CAUSE/SOLUTION
Fried food does not have
a golden-brown color
and/or is not crispy.
• Selected temperature is too low or food has not been fried long enough. Check food package or
Frying Chart on page 8 for correct temperature or preparation time.
• There is too much food in basket. Never fry too much food at one time. See recipe for correct
frying amount. Food pieces may be too thick to fry adequately.
• Volume of oil is too low.
Fryer gives off a strong,
unpleasant odor.
• Oil isn’t fresh. Change oil. Filter oil regularly to keep it fresh longer.
• When frying food with a high moisture content (such as chicken or fries), change oil frequently.
• Type of oil is not suitable for deep-frying food. Use good quality frying oil. Do not mix two
different types of oil or fat.
Unit does not heat.
• Ensure magnetic cord assembly is properly attached to fryer socket.
• Ensure electrical cord assembly is plugged into electrical outlet.
• Heating element assembly not correctly assembled. Make sure heating element assembly is
properly installed on base. See “How to Assemble the Fryer” on page 5.
• Press Reset button on heating element assembly. Make sure fryer has recommended amount of
oil in oil pot.
HOW TO RESET:
If your unit is not heating or will not turn on, your unit may need to be reset.
1. Make sure fryer and oil are cool.
2. Turn temperature control to MIN.
3. Unplug magnetic cord from the wall outlet.
4. Remove removable control panel and heater element.
5. Use a thin pointed object such as a wooden skewer or thin screwdriver to push in RESET button.
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