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Transportation of products
Halcro pays freight one-way to return product
once warranty repair is completed. Halcro
requests prepaid shipment to the factory or to
a designated repair center or service agency.
We are not equipped to accept freight collect
shipments.
Halcro is not liable for freight, courier, or other
charges incurred in transporting a unit to and
from a dealership, service center, or the
factory unless written approval and
instructions are issued in advance. Such
documents must include the Halcro Return
Authorization number, a detailed description
of the situation, and signature of authorized
Halcro representative.
Freight damage claims
If a unit being returned to Halcro is damaged
in shipment, Halcro will contact the carrier for
inspection. The carrier will contact the shipper
regarding the claim. Halcro is not liable for
damage or delays caused in shipment to or
from Halcro facilities.
If you have moved
In the event that you have changed locations
since your original Halcro purchase, we will
happily direct you to your nearest authorized
Halcro dealer upon request.
Thank you for choosing
Halcro!
We trust you will enjoy the performance of
your Halcro equipment long past the warranty
period. Thank you for choosing Halcro!
