Problem
Remedy
No time settings
Your phone has a standby battery powered by
the main battery. If the main battery is removed,
a full charged standby battery can stand up to
seven hours. Remove the battery before your
phone is turned off may lead to loss of
information like time setting too.
No display of caller ID
This feature is network dependent. Contact
your service provider.
Not allowed to use a certain function
Many functions are network dependent.
Contact your service provider.
Failure to send a text message
Text message feature is not available in all
networks. Contact your service provider for
details.
You
can
not
turn
on
the
phone
Remove the battery first. Check if the
connector is in good condition. Install the
battery again and make sure it is in good
contact with the phone. Charge the battery to
full. Try again.
You can not answer incoming calls
Check if call forward or call barring is
activated. If yes, deactivate it.
The screen prompts a SIM card error.
The SIM card may be damaged. Contact your
service provider.
The screen prompts and IMSI code error
Contact your service provider
The screen prompts you to insert your SIM card Make sure your SIM card is properly inserted.
If problem remains uncorrected, the SIM card
may be damaged. Contact your service
provider.