Ⅵ
Trouble shooting
Problem
Remedy
The display indicates that the phone is locked.
You need PIN code and PUK coke to unlock
the phone. Contact your service provider.
No signal
You lose connection with your network. Your
location may be a blind area(like in a tunnel or
between high-rises) or not covered by the
network. Change your location and try again.
Or contact the service center for advice.
Slow (or no) keypad response
It is extremely cold. Move to a warmer place
and try again.
No standby display
Press the Clear key
Turn the phone off and then check if the SIM
card and the battery are properly installed. Turn
on the phone and try again.
Battery icon flashing during charging without
battery level indicating bars
The battery level is extremely low or the
ambient temperature is out of the acceptable
range(0-4.5 Celsius degree). Move the battery
to a warmer place and wait some minutes
before starting changing.
Flashing backlight and battery icon, prolonged
beep and prompt “wrong accessory”
Detach the charger from the phone and replace
with a genuine one.
You can not use the phone in a car
A car may contain some metal parts that absorb
electromagnetic wave and thus have an adverse
effect on phone performance. Purchase a car kit
to allow hand-free answer. Consult the local
authorities about use of phones while driving.
What is the difference between pressing and
pressing and holding a number key
Press a number key and the number is
displayed. When pressing and holding (one
second at least) a number key, you can activate
a hotkey( refer to setting up a Hotkey) or a
special symbol (e.g. “+”when pressing and hold
the [T9+*]key)
