Haier HWD160-B1558U1 User Manual Download

Page: 79 / 88

9- Troubleshooting

Tip
code

Cause

Solution

Motor fault.

sales service.

Abnormal drying temperature de-

tected

Water level sensor fault.

FC1

Power PCB communication fault.

pliance and contact Aftersales service.

FC2

Motor PCB communication fault.

FC3

Drying communication abnormality

FC5

Display PCB communication fault.

FC6

Drive PCB fault with the same identity

code.

Abnormal drying and heating system

detected.

tersales service.

Abnormal drying fan system detect-

ed.

Clean

Please run the drum self cleaning pro-

gram.

Please run the drum self cleaning program.

High drum temperature.

High drum temperature, the door will remain

locked until the drum cools down for safety rea-

sons.

LOCK

The door is locked.

The door is locked due to high water level in the

drum.

Unb

Unbalanced load.

•

Please check the appliance is stable, if not

adjust the feet, then select the spin program.

•

Open the door and re-arrange the laundry

evenly. Close the door and select the spin

program.

Summary of Contents for HWD160-B1558U1

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Page 45: ...User manual Washing machine User manual Washer dryer HWD160 B1558U1 ...

Page 46: ...asing a Haier Product Please read these instructions carefully before using this appliance The instructions con tain important information which will help you get the best out of the appliance and ensure safe and proper installation use and maintenance Keep this manual in a convenient place so you can always refer to it for the safe and proper use of the appliance If you sell the appliance give it...

Page 47: ...rmation 4 2 Product description 9 3 Control panel 11 4 Programmes 15 5 Eco friendly washing 18 6 Daily use 19 7 Haier Smart 28 8 Care and cleaning 31 9 Troubleshooting 34 10 Installation 39 11 Technical data 42 12 43 Refresh ...

Page 48: ...s involved Keep away children under 3 years of age from the appliance un less they are constantly supervised Children shall not play with the appliance Do not let children or pets come close to the appliance when the door is open Store washing agents out of reach of children vent laundry from being entangled If necessary use an appropri ate bag or net Do not touch or use the appliance when barefoo...

Page 49: ...m metal parts door control panel or metal buttons on the clothing shortly after washing programme at high temperature or the water outlet hose when draining out hot water undertaking any routine maintenance and disconnect the appli ance from the electrical supply to save electricity and for safety Hold the plug not the cable when unplugging the appliance Do make sure the room is dry and well venti...

Page 50: ...in the dryer Items which contain a large proportion of rubber foam rubber latex foam or rubber like materials such as shower caps wa terproof textiles rubberised articles and items of clothing and pillows with foam rubber lling Notice that the last part of the drying cycle occurs without heat cool down cycle to ensure remaining the garments at a temper ature which does not damage them Do not leave...

Page 51: ...of the tumble dryer door as this limits the full opening of the tumble dryer door The appliance should be placed in a well ventilated place Ensure a location which allows opening the door fully Never install the appliance outdoors in a damp place or in an area which may be prone to water leaks such as under or near a sink unit In the event of a water leak cut the power supply and allow the machine...

Page 52: ...o damage the electric cable and the plug If dam aged have it replaced by an electrician For the power supply use a separate earthed socket which is ea syly accessible after installation The appliance must be earthed 1 Safety information 8 ...

Page 53: ...2 Power button 13 Touch screen display 14 Upper drum 15 Upper sealing 16 17 Lower drum 18 Lower sealing Service ﬂ 2 1 Intended use This appliance is intended for washing machine washable and dryable laundry only Always follow the instructions given on the label of each garment label The appliance is designed exclusively for domestic use inside the house It is not intended for commercial or indus t...

Page 54: ... 2 3 1 Power cord plug 2 Power cord 3 Packaging screws S1 S2 4 5 Water outlet connector 6 Water inlet connection point 7 Upper rear cover 8 Lower rear cover 9 Transportation bolts T1 T5 10 Adjustable feet 4 in all Water inlet 2 2 2 User manual Warranty card 2 3 Drain hose T2 T3 S1 S2 T1 T4 T5 Blanking plugs 5 in all Blanking plugs ...

Page 55: ...tings will be displayed This appliance is operated through a full touch screen display Fig 3 0 The touch screen clearly shows how to choose between upper and lower drums programmes and settings The user gets access to all functions with one slight touch 3 Submenu 4 Power button 3 1 Drum selector Touch this area to switch between the drums 5 Quick Start button Note Default settings The default sett...

Page 56: ...ically after a while 3 5 Quick Start button it runs with the default settings Otherwise it runs with the previous settings 1 Touch on right edge of the display to enter settings Fig 3 0 2 Child lock sound language brightness and WIFI setting and remote control can set separately Fig 3 3 2 3 3 2 System settings 3 3 2 3 3 1 Operation guide Touch on right edge of the display Fig 3 0 to enter the page...

Page 57: ...after 1 minute Fig 3 7 1 2 When child lock is in operation press its symbol on the screen for 3 seconds to stop this function 3 6 Programme status indicators A Upper drum B Lower drum 1 Selected programme 2 Remaining operation time 3 Washing process indicator 4 Start Pause button 5 Door is locked 6 Programme progress indicator A B 1 2 3 5 6 4 5 2 3 6 4 1 3 6 3 7 1 2 Turn oﬀ the function in Setting...

Page 58: ...the water level or temperature in the drum is too high or the drum is still rolling the door can not be opened even when the programme is paused Please note that this is a normal situation You also need to unlock the door to open it during the delay period 3 7 3 Drum lamp lamp lights up Note Standby mode energy saving mode The switched on appliance goes into standbymode if it is not activated with...

Page 59: ...Cotton L 12 8 Underwear U 2 Bedding L 8 4 Towels U 2 Casual U 4 Bulky L 8 6 Mix L 8 4 Jeans L 6 4 Shirts L 4 3 Delicate Down L 3 Synthetic L 6 4 Curtain L 6 Outdoor Care L 4 4 Silk U 1 Sports Wear L 6 4 Cashmere L 2 Color Wear U 3 Quick Wash 1 U L 1 2 2 Delicates L 3 Special Rinse Spin U L 3 10 8 Spin U L 3 10 8 Dry L 8 Refresh L 3 Tub Clean U L available Following functions are available for the ...

Page 60: ...d bath towels U Casual Small amount of laundry U Bulky Heavily soiled cotton laundry L Mix L Jeans Jeans L Shirts Shirts L Sensitive white or coloured laundry Delicate Down L Synthetic Synthetic L Curtain Curtains co L Outdoor Care Outdoor clothes L Silk Washable silk U Sports Wear Sportswear L Cashmere Woolen clothing L Color Wear Dark colored laundry U Quick Wash 1 Lightly soiled laundry of cott...

Page 61: ...3 10 2 1000 P 102 15 3 1000 P 46 5 2 800 P 51 10 2 1000 P 97 20 3 1000 P 72 15 2 1000 P 77 20 2 1000 P 75 10 3 1000 P 67 25 2 600 P 67 10 2 1000 P 63 5 2 800 P 61 15 2 1000 P 41 10 2 600 P 30 5 1 800 P 26 10 1 400 P 59 25 2 600 P 15 3 1 1000 P 46 10 2 600 P 26 2 1000 7 1000 210 70 90 in C 2 Due to multiple distribution inlet waiting spin waiting and drainage waiting the displayed time does not mat...

Page 62: ...uick Wash programme Apply exact dosages of each washing agent Choose the lowest adequate washing temperature modern detergents clean Raise default settings only to get rid of heavy staining Spin the laundry with the maximum spin speed if you want to use a drying progr amme afterwards Drying Loosen up the laundry before starting the drying programme Do not use softener when washing the laundry will...

Page 63: ...t the washing drying programme for the loaded drum on the display the degree of soiling and sort of laundry type 10 Maybe add individual selections and or a start delay time 11 Touch to start the programme 12 After the programme ends take out the laundry Close the water tap pull out the electrical plug Select a drum Select a programme Add individual selections Upper drum Lower drum e g Kids Wear e...

Page 64: ...ey are Pay a ttention to the care labelling of washing labels Fig 6 4 and 6 4 1 Care chart Separate white clothes from coloured ones they fade or run Empty pockets keys coins etc and remove harder decorative objects e g brooches as well as ﬂammable objects paper tissues lighters matches etc into a laundry bag to care for this delicate laundry hand or dry cleaning would be better CAUTION Non textil...

Page 65: ...roning may cause irre versibledamage Do not iron Professional Textile Care Dry cleaning in tetra chloroethene Dry cleaning in hy drocarbons Do not dry clean Professional wet clean Do not professional wet clean Note Special hints for drying Sort clothes according to fabric cotton synthetics etc desired dry level and equal residual moisture Follow the instructions on the laundry label and dry only m...

Page 66: ...ng a programme follow the instruc tions on the screen Fig 6 5 3 and touch to choose programme for the other drum LOWER Cotton min high water wash at night saving energy soak iron free additional functions special stains juice hours Delay 6 5 1 6 5 2 6 5 3 6 7 Selecting detergent Use only machine wash approved detergents Always mind detergent manufacturer recommendations Do not use dry cleaning age...

Page 67: ... P L P o Synthetic L P L P L o Cashmere L Mix L P L P L o Jeans L P L P L o Sports Wear L o Shirts L P L P o Curtain L o Down L Outdoor Care L o Bedding L P L P o Quick Wash L o Hygiene L P L P o Delicates L L o Bulky L P L P o 6 8 1 Choose the best detergent L gel liquid detergent P powder detergent O optional _ no We recommend using Laundry powder 20 C to 90 C best use 40 60 C Colour detergent 2...

Page 68: ... gathered in the drawers This is the normal water supply or condensation gathered during the washing circle 6 9 Selecting a programme Afterchoosingthedrum thescreenshowstheavailableprogrammes Threeprogrammes are shown on one page slide to right to check all available programmes for chosen drum Fig 6 9 Touch the symbol of the desired programme to get a quick start using the default set tings Touch ...

Page 69: ...less dirty cold OFF 30 C Rinse Additional rinsing cycles for people with sensitive skin Speed Change of spin speed For very del icate fabrics reduce speed 6 10 1 Screen 1 Settings Fig 6 10 1 Function Meaning Function Meaning Dry Add a drying cycle at end of washing programme Only available for lower drum Delay Start of wash cycle will be delayed Stains Special feature for stains Additional Water P...

Page 70: ...lusofloadforjoineddryingcycle 6 10 2 2 Drying There are two possibilities to get dry laundry for the lower drum 6 10 2 2 1 Set programme Dry 1 Set programme Dry 2 Slide or touch within the option cube to set up drying time in steps of 30 minutes from OFF 210 minutes Fig 6 10 2 2 1 The dry programme st 3 Touch symbol to start the drying programme Note Cool down cycle for drying cycle The last part ...

Page 71: ... operation 6 11 2 Cancel wash programme To cancel a running programme and all its individual settings 1 Touch pause symbol 2 Touch the return symbol and go back to the parameter setting page 3 Re adjust the still not running parameters 4 Touch the return symbol again to re select programme 5 6 Select a new programme and start 6 12 After washing 1 2 Remove laundry as soon as possible to go easy on ...

Page 72: ...ol nor WiFi icon appears 8 3 Download and installation of Haier Smart APP Scan the QR code Fig 7 3 1 with your mobile phone or type the following link into the browser https resource haieriot net download app uplus Install the correct operation system according to your mobile phone WARNING Please The APP function will be updated continuously with the upgrade of the version which is subject to the ...

Page 73: ...r of the dis play Fig 7 4 2 6 StarttheAPPonthe mobilephone enterthe regis tration ll in registration information such as coun try Phone number Veriﬁcation code Then accept Fig 7 4 4 7 Input the Veriﬁcation code on the mobile phone Fig 7 4 5 8 Login page will open add Phone number and password touch login button Fig 7 4 6 Note WiFi network It is not recommended to connect the appli ance to a public...

Page 74: ... appears Ensure that WIFI Setting is switched on too refer to section 7 4 3 For safety reasons the lower door is locked now a message is shown on the appliance display Fig 4 Washing is available via APP now list of appliances which are connected to WiFi appears on mobile phone Fig 7 6 3 5 Touch to get onto setting page Fig 7 6 4 and chose the language and desired options Return to list by touching...

Page 75: ...d machine cleaner Note Tub Clean For regular maintenance we recommend to run the Tub Clean programme without a load in order to remove possible corruptive residues quarterly Do not add detergent Use a special machine cleaner To prevent blockage of water supply by solid substanc supply Unscrew the water inlet hose on the tap 8 3 Cleaning the drums Remove accidentally washed metal parts such as pins...

Page 76: ...he electrical plug Fig 8 4 1 2 3 Open the doors to prevent formation of moisture and odours Leave doors open while not in use Before next usage carefully check the power cord wa ter inlet and drain hose Make sure everything is prop erly installed and does not leak 8 4 1 8 4 2 Note Tub Clean After long periods of disuse we recommend to run the Tub Clean programme without a load and a small amount o...

Page 77: ... 8 5 5 8 and remove it 4 2 3 5 CAUTION water can escape 9 Remove contaminants and dirts Fig 8 5 6 10 Fig 8 5 7 11 12 Close serviceﬂ WARNING Do not replace the drum lamps yourself it must only be replaced by either the manufac turer or the authorised service agent See CUSTOMER SERVICE 8 5 5 8 5 6 8 5 7 8 5 8 The the ...

Page 78: ...ss power button to get rid of it If it keeps ap pearing pull out power plug and contact customer service Incaseyouareaskedtocontactthecustomerservice Notetroubleshootingmessage and refer to CUSTOMER SERVICE Tip code Cause Solution E1 The appliance cannot empty the water and drain pipe are not blocked E2 The door is not locked Please open then close the door again and press the OK key to start the ...

Page 79: ...al drying and heating system detected tersales service FE Abnormal drying fan system detect ed Clean Please run the drumself cleaningpro gram Please run the drum self cleaning program H High drum temperature High drum temperature the door will remain locked until the drum cools down for safety rea sons LOCK The door is locked The door is locked due to high water level in the drum Unb Unbalanced lo...

Page 80: ...in hose is blocked Unblock drain hose Strong vibration while spinning Not all transportation bolts have been removed Appliance has no solid position Machine load is not correct Remove all transportation bolts Ensure solid ground and a ev elled position Check load weight and balance Operation stops before completing wash cycle Water or electric failure Pause button is pressed Check power and water ...

Page 81: ...ion is in function be cause load is too little This is normal Increase loading The drying results are not satisfactory Incorrect programme setting Check the programme setting The drum is overloaded Reduce the amount of laundry There is a coating on the inner surface of the drum Clean the inner surface of the drum with a cloth soaked in vin egar The laundry was too wet Spin the laundry properly bef...

Page 82: ...ting wash programme door opening is mechanically blocked To get out any laundry water level should not be seen in the glassy porthole of the doors Danger of burns Water level has to be lowered as described in Care and Cleaning Pull the corresponding emergency ring Fig 10 4 be hind the service ﬂ upper drum door B lower drum door until door is un 9 4 WARNING If you were using a drying cycle before t...

Page 83: ...ert the plastic spacers and the transportation bolts as well as the packaging screws 3 Tighten the bolts with a spanner 10 2 Dismantle the transportation bolts and packaging screws The transportation bolts are designed for clamping anti vibration components inside the appliance during transportation to prevent inner damage 1 Remove the 2 packaging screws A on the rear side and take out plastic spa...

Page 84: ...ose the locking screw cap 1 with enclosed spanner Fig 10 3 2 Get the appliance to horizontal level through ad justing the feet 2 3 Use spanner to tighten the screw caps 1 to di rection tight 10 3 Adjusting the feet 1 2 10 3 Following connections are possible 10 4 1 Drain hose to sink 1 Take out the drain pipe from the accessory bag 2 Take oﬀ the rubber plug from the water outlet connector at the b...

Page 85: ...lly cutting the fresh water supply in case of a leak ing hose This is indicated by a red marker A The hose must be replaced WARNING dry and leack free Take care these parts are never to be crushed kinked or twisted If the supply cord is damaged it must be replaced by the service agent see warranty card in order to avoid a hazard Note Tub Clean nance run programme Tub Clean with no load and small a...

Page 86: ...othes If the clothes are wet or soaked please dry them b efore conducting refresh If wet clothes are washed by refresh directly there is a risk of shrinkage and deformation 4 It is recommended to pull up the zipper and take the innner layer out before refresh 5 Before refresh please check the covers patches and decorations If there is any damage please do not refresh 6 Expensive clothes such as mi...

Page 87: ...43 12 1295 600 678 123 Technology data 220V 50Hz 10A Technical data Model HWD160 B1558U1 ...

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