9- Troubleshooting
34
problem please check all shown possibilities and follow the instructions below before you
contact an Aftersales service. See CUSTOMER SERVICE.
WARNING!
Before maintenance, deactivate the appliance and disconnect the mains plug from
the mains socket.
improper repairs can cause considerable consequential damages.
A damaged power cable should only be replaced by the manufacturer, its service
9.1 Information codes
Some displayed messages only refer to the washing
cycle (Fig. 9.1). No measures need to be taken.
9.1
Note: Troubleshooting
If error information appears please press power button to get rid of it. If it keeps ap-
pearing, pull out power plug and contact customer service.
In case you are asked to contact the customer service: Note troubleshooting message
and refer to “CUSTOMER SERVICE“.
Tip
code
Cause
Solution
E1
The appliance cannot empty the
water.
and drain pipe are not blocked.
E2
•
The door is not locked.
•
Please open then close the door again and
press the OK key to start the selected pro-
gram.
•
The door has not unlocked.
•
Aftersales service.
E4
Please check the water supply is available and
turned on, or if the water pressure is low.
E8
The water level is too high.
-
pliance and contact Aftersales service.
Abnormal drying water
level detected.
F3
The water did not reach the correct
temperature.
-
tersales service.
F4
Heating system fault.
9.2 Troubleshooting with display code
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Page 45: ...User manual Washing machine User manual Washer dryer HWD160 B1558U1 ...
Page 87: ...43 12 1295 600 678 123 Technology data 220V 50Hz 10A Technical data Model HWD160 B1558U1 ...
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