9- Troubleshooting
EN
26
-
ance, disconnect the power supply and contact the customer service.
Cause
Solution
Strong vibration while
spinning.
• Not all transportation bolts have
been removed.
•
• Machine load is not correct.
•
• Ensure solid ground and a ev-
elled position.
• Check load weight and balance.
Operation stops
before completing
wash cycle.
• Water or electric failure.
• Check power and water supply.
Operation stops for a
period of time.
•
• Problem due to load pattern.
• Programme performs soaking cycle.
●
• Consider display codes.
• Reduce or adjust load.
• Cancel programme and restart.
drum and/or deter-
gent drawer.
• Detergent is not a appropriate
• Excessive use of detergent.
• Check detergent recommen-
dations.
• Reduce amount of detergent.
of washing time.
• Washing programme duration will be
adjusted.
• This is normal and doesn‘t af-
fect functionality.
Spinning fails.
• Unbalance of laundry.
●
• Check machine load and laun-
dry and run a spinning pro-
gramme again.
Unsatisfactory wash-
ing result
• Degree of pollution does not agree with
selected programme.
•
• Maximum load has been exceeded.
●
• Laundry was unevenly distributed in the
drum.
• Select an other programme.
• Choose the detergent according
to the degree of pollution and
• Reduce loading.
• Loosen the laundry.
Washing powder
residues are on the
laundry.
• Insoluble particles of detergent can re-
main as white spots on the laundry.
• Perform extra rinse.
• Try to brush the points from the dry
laundry.
• Choose an other detergent.
Laundry has grey
●
patches.
• Caused by fats such as oils, creams or
ointments.
• Pretreat the laundry with a special
cleaner.
If too much foam is inspected during spin cycle, motor stops and drain pump will be
●
activated for 90 seconds. If that elimination of foam fails up to three times, programme
ends without spinning.
Remove all transportation bolts
A
ppliance has no solid position
Summary of Contents for HWD100-BP14636N
Page 1: ...EN User manual Washer dryer HWD100 BP14636N ...
Page 23: ...EN 8 Care and cleaning 23 CAUTION can escape Fig 8 6 7 8 6 7 8 6 8 ...
Page 34: ......
Page 35: ......
Page 36: ......
Page 37: ...ES Manual de usuario Lavadora secadora HWD100 BP14636N ...
Page 70: ......
Page 71: ...PT Manual do utilizador Máquina de lavar e secar roupa HWD100 BP14636 ...
Page 104: ...PT 34 12 Serviço ao cliente ...
Page 105: ...PT 35 12 Serviço ao cliente ...
Page 106: ... ...