SERVICE MANUAL
Model: HRF328\368
23
Issue 2015-7-18
Rev.
Ref 1507S002V1
Moisture accumulates
on the freezer’s
outside surface or
between two doors
z
Damp climate
z
The freezer door is not
closed tightly. This
causes mixing of the cold
air in the freezer with the
warm air outside it
z
It is normal in damp climate. The moisture
will decrease when the humidity drops.
z
Make sure the freezer is level and there is
no food or container interfering with the
door
Freezer operation
The compressor does
not work
z
The freezer is in
defrosting cycle.
z
The freezer is not
plugged into a power
outlet.
z
The freezer is in OFF
state.
z
It is normal for an automatic defrosting
freezer.
z
Verify the plug is plugged in the socket
firmly.
z
Press the “Power” button for 3 second or
more to restart the freezer or turn the knob
from OFF to temperature selection position.
The freezer runs
frequently or runs for
too long period
z
The indoor or outdoor
temperature is high
z
The freezer has been
powered off for a period
of time.
z
The door is opened too
frequently or for long
periods.
z
The door is not tightly
closed.
z
The temperature setting
for the freezer storage
compartment is too low
z
The door gasket is dirty,
worn, cracked or
mismatched.
z
The condenser is dirty.
z
In this case, it is normal for the freezer to
run longer.
z
Normally, it takes 8 to 12 hours for the
freezer to totally cool down.
z
Warm air enters the freezer and causes it to
start frequently. Please do not open the
door so frequently.
z
Make sure the freezer is level place and
there is no food or container interfering with
the door.
z
Set the temperature higher until satisfactory
freezer temperature is obtained. It takes 24
hours for the freezer temperature to
become stable.
z
Clean or replace the door gasket. Leakage
gap of door gasket can cause longer
running time of the freezer in order to
maintain desired temperature.
z
Clean the condenser.
Too high temperature
Too high temperature
in freezer
z
The door is opened too
frequently or for too long
periods of time
z
Temperature is set too
high
z
The door is not closed
tightly
z
The condenser is dirty
z
Warm air will enter the freezer whenever
the door is opened. Try to open the door as
infrequently as possible.
z
Reset the temperature.
z
Make sure the freezer is on a level surface
and there is no food or container interfering
with the door.
z
Clean the condenser.
Bad odors in the freezer
The inside of the
freezer is dirty
z
The inside of the freezer
needs cleaning
z
Food with strong odor is
stored in the freezer
z
Clean the internal of the freezer
z
Wrap the food tightly.
If you hear...
Beeps
z
The temperature in the
freezer storage
compartment is too high
z
Close the door or silence the alarm
manually
z
The alarm is normal when it is first started
due to relatively higher temperature.
Abnormal sound
z
The freezer is not located
z
Adjust the feet to level thefreezerr.
