Haier HCG604W, Installation Instructions And User Manual

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21
Troubleshooting
Problem Possible solutions
A burner does not light.
Check that the power to the cooktop is switched on at the
wall and there is no power failure.
Check the gas supply valve is turned on and the supply to
the house is working. You should hear the gas when you
turn a burner on.
If you use bottled gas, check that it is not empty.
The ignitors may be dirty. Clean them with a toothbrush
and methylated spirits, as shown in Fig. 16.
The burner parts may not be located properly. Check the
assembly and make sure the burner cap is sitting flat. See
‘Care and cleaning’.
The flames are yellow or
hard to start.
The burner parts may not be located properly. Check the
assembly and make sure the burner cap is sitting flat. See
‘Care and cleaning’.
If you use bottled gas, this may indicate you are getting
near the end of the bottle.
Check the burner parts are clean and dry.
The gas pressure may not be at the correct level. Check this
with your service person or installer.
Your cooktop may not be set up for the gas you are using.
Check this with your service person or installer.
One of my burners has
an uneven flame.
Check the burner parts are clean and dry.
The burner parts may not be located properly. Check the
assembly and make sure the burner cap is sitting flat. See
‘Care and cleaning’.
The flame goes out at
low settings.
The gas supply pressure may be low. Check this with your
service person or installer.
The low setting may have been adjusted incorrectly. Check
this with your service person or installer.
If you use bottled gas, this may indicate you are getting
near the end of the bottle.
My burners do not turn
down much (when
running on bottled gas
or LPG).
Your cooktop may not have been adjusted correctly.
Check this with your service person or installer.
The flame tips are very
yellow.
Call your service person to service the cooktop.
There is a power failure.
You can still use your cooktop.
Light the burners by holding a match close to the side of
the burner and turning the control knob to HIGH . Wait
until the flame is burning evenly before adjusting.