Hague MAXIMIZER 7180, Owner'S Manual And Installation Manual

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Models 7180 and 7380 Owner’s Manual and Installation Guide 5/22/2019 26
Troubleshooting
Problem Possible Cause Solution
No soft water after
regeneration No salt in brine cabinet Add salt
Drain line is pinched, frozen, or restricted Straighten, thaw, or unclog the drain line
Clogged injector assembly Remove injector cap and clean nozzle and throat with a
wooden toothpick. Replace throat if removed
Salt bridge has formed due to high humidity or
the wrong kind of salt Test with a blunt object like a broom handle. Push the handle
into the salt to dislodge the salt bridge, or use hot water
around the inside perimeter to loosen salt
No soft water The bypass valve is in the Bypass position Place the bypass valve in the Service position
Appliance is plumbed backward Check that appliance is plumbed correctly
Extended power outage Reset the time of day
Not metering water Flow should be indicated with water usage. If no flow, see
below
Blending dial is open Make sure blending dial is closed
No flow indicated
when water is
being used
Appliance is plumbed backward Check that appliance is plumbed correctly
Sensor not receiving signal from magnet on
turbine Remove sensor from valve housing. Test with magnet on
either flat side of sensor. If flow is indicated, check turbine. If
no flow, replace sensor
Flow indicated
when water is not
being used
The household plumbing system has a leak Repair the leak
No read-out in
display Electric cord is unplugged Plug in the transformer
No electric power at outlet Check power source. Make sure outlet is not controlled by a
switch
Defective transformer Test with voltmeter for 12 VAC at control. If less than
10 VAC, replace the transformer
Defective circuit board With 12 VAC present at controller, replace the controller
Appliance stays in
regeneration Controller not attached properly Make sure the controller is pushed all the way onto the drive
end cap
Defective magnet disk Replace magnet disk
Foreign object in valve body Remove foreign object(s) from the valve body
Excess water in
brine cabinet Restricted, frozen, or pinched drain line Remove restriction, thaw, or straighten drain line
Plugged injector assembly Clean or replace injector. Replace throat if removed
Salty water Plugged injector Replace injector screen, nozzle, and throat
Low water pressure Maintain minimum pressure of 20 psi (1.4 bar)