WaterMax 60 Series Owner’s Manual
4/29/2008
43
Troubleshooting, Cont.
Problem
Possible Cause
Solution
Controller not attached properly
Make sure the controller is pushed all the way
onto the drive end cap
Defective magnet disk
Replace magnet disk
Foreign object in valve body
Remove foreign object(s) from the valve body
Appliance stays in
regeneration
Broken valve assembly. Motor running
Repair the drive end cap
Restricted, frozen, or pinched drain line
Remove restriction, thaw, or straighten drain
line
Plugged brine line, brine line flow control, or
air check/draw tube
Clean flow control, air check/draw tube, and
brine line. Clean any sediment from the brine
cabinet
Excess water in brine
tank
Plugged injector assembly
Clean or replace injector. Replace throat if
removed
Magnet disk defective
Replace magnet disk
Not regenerating in
proper sequence
Defective controller
Replace controller
Plugged injector
Clean injector screen, nozzle, and throat
Low water pressure
Maintain minimum pressure of 30 psi
Drain line or flow control is restricted
Remove restriction
Brine line restricted or crimped
Remove restriction, replace if crimped
Excessive amount of water in brine cabinet
Verify correct water level relative to salt
setting. Check brine line and fittings for loose
connections
Insufficient rinse time
Check mode setting chart for proper brine
rinse time. Adjust time, if necessary
Intermittent pressure drop from feed source
Install check valve on the inlet water line to the
appliance (Check local plumbing codes first)
Salty water (pink water
from 61AAN iron filter)
Brine valve drips water back to brine tank
Clean brine valve housing, replace piston
assembly
