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16. Indicators
Lighting strip
Charging station status
off
Charging station off
steady
green
Charging station ready for
charging or charging complete
flashing
green
Charging station awaiting
changeover to reduced tariff
schedule
pulsing
green
Electric vehicle charging
Lighting strip
Charging station status
flashing
blue
Electric vehicle awaiting charge
and charge not finalised
pulsing
blue
Electric vehicle charging after an
interrupted charge
(load shedding for example)
flashing
green/
white
Charging station waiting for
electric vehicle connection or
disconnection
Lighting strip
Cause
What to do
steady red
Three possible faults:
1. TIC fault. If charging is possible (pulsing
red), the TIC fault is confirmed.
2. The 40 A contactor is stuck
3. The DC detection probe is defective or
disconnected.
Find the source of the failure and repair it.
pulsing red
The electric vehicle charges in degraded mode
(charge limited to 7 A in single-phase and 13 A
in three-phase)
Find the source of the failure and repair it.
rapid flashing green
The charging station detects that the electric
vehicle generates a direct current greater than
6 mA. After 3 detections, it changes to flashing
red (x8 see table on next page).
The customer must call their car dealership
16.1. Normal operation
16.2. Anomalies
Lighting
strip
Number of
flashes
Cause
What to do
flashing
red
1
Defective or unsupported cable
Change the cable
2
The detection function of an electric vehicle
does not work
Change the cable if the problem still persists
after replacement:
1.
Check the integrity of the car and charging
station sockets
2.
Call the Technical Assistance Service (TAS)
3
The electric vehicle does not respect the
power limit imposed by the charging station
Unplug the vehicle and try charging again. If
the problem persists, call the TAS
4
The charging station is not compatible
with this vehicle because it requires the
management of ventilation in the vehicle
environment; ventilation that is not managed
by this station
Charge the vehicle via another charging station
that is compatible with it
5
Load shedding is too frequent because the
domestic electrical power is insufficient
The customer must:
1.
either upgrade their charging station with a
TIC board
2.
or change their subscription
6
The charging station does not receive the
correct charging authorisation from the electric
vehicle
Change the cable if the problem still
persists after replacement: call the Technical
Assistance Service (TAS)
8
The electric vehicle generates a direct fault
current, preventing charging
Detection of a direct current greater than 6
mA in the vehicle power supply. The customer
must call their car dealership