Warranty and other service benefits start from the date of purchase,
so it is important to register your product quickly to ensure you get full
use of the warranty and other service benefits available to you.
When you contact 3Com for assistance, please have the following
information ready:
z
Product model name, part number, and serial number
z
Proof of purchase, if you have not pre-registered your product
z
A list of system hardware and software, including revision level
z
Diagnostic error messages
z
Details about recent configuration changes, if applicable
To send a product directly to 3Com for repair, you must first obtain a
return authorization number (RMA). Products sent to 3Com, without
authorization numbers clearly marked on the outside of the package,
will be returned to the sender unopened, at the sender’s expense. If
your product is registered and under warranty, you can obtain an
RMA number online at
http://www.h3cnetworks.com
under
support, Repair & Replacement Request
. First time users will need
to apply for a user name and password.
Contact Us
3Com offers telephone, e-mail and internet access to technical
support and repair services. To access these services for your region,
use the appropriate telephone number, URL or e-mail address.
Find a current directory of contact information posted on the web site
at
http://www.h3cnetworks.com
under
Support
,
Technical
Support Contact
.
Documentation Feedback
You can e-mail your comments about product documentation to
[email protected].
We appreciate your comments.
Environmental Protection
This product has been designed to comply with the requirements on
environmental protection. For the proper storage, use and disposal of
this product, national laws and regulations must be observed.
