H2flow Controls
FlowVis®
31
Warranty
5. Charges
Under cover of this warranty, H2flow Controls, Inc. will pay the carriage and
insurance charges for the shipment of defective product back to H2flow Controls, Inc.
and for its return to the client’s original site of dispatch except when:
a) H2flow Controls, Inc’s product return policy has not been followed.
b) product failure is caused by any of the exclusions described at paragraph 4 above,
when the customer will be liable for the full cost of the repair (parts and labor) plus all
carriage and insurance costs to and from H2flow Controls, Inc’s premises.
c) the product is damaged in transit and a contributory cause is inadequate packaging.
It is the customer’s responsibility to ensure that the packaging used to return
equipment to H2flow Controls, Inc. is the same, or has equivalent protective qualities,
to that used to ship the product to the customer in the first instance. Any damage
resulting from the use of inadequate packaging will nullify H2flow Controls, Inc’s
obligations under this warranty.
Should the customer’s product be damaged in transit following a repair at H2flow
Controls, Inc’s site, a full photographic record of the damage must be obtained
(packaging and the product) to support any claim for recompense. Failure to present
this evidence may limit H2flow Controls, Inc’s obligations under this warranty.
THIS WARRANTY IS GIVEN BY H2FLOW CONTROLS, INC.
IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY, NON INFRINGEMENT OR
FITNESS FOR A PARTICULAR PURPOSE. H2FLOW CONTROLS,
INC. SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES.
WE SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES TO
CUSTOMERS OF THE CUSTOMER. THE CUSTOMER’S SOLE
REMEDY FOR ANY BREACH OF WARRANTY IS THE REPAIR OR
REPLACEMENT, AT H2FLOW CONTROLS, INC’S DISCRETION,
OF THE FAILED PRODUCT.
