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14

12.3 Fault finding chart

DANGER
Electric shock

Death or serious personal injury
- Before starting any work on the product, make 

sure that the power supply has been switched off 
and that it cannot be accidentally switched on.

Fault

G

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Indica

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Automatic res

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Cause

Remedy

1. The pump is not 

running.

-

-

a) Power supply failure.

Switch on the power supply.
Check the cables and cable connections 
for defects and loose connections and 
check for blown fuses in the electrical 
installation.

Yes

b) The power supply is out of 

prescribed voltage range.

Check the power supply and the pump 
nameplate. Reestablish the power 
supply within the prescribed voltage 
range.

No

c) The shaft seal has seized up.

See section 

10. Starting up the product 

after standstill

.

No

d) The pump is blocked by 

impurities.

See section 

10. Starting up the product 

after standstill

.

Contact Grundfos Service if the problem 
persists.

Yes

e) Dry running.

Check the water source, and prime the 
pump.

No

f)

The maximum runtime has been 
exceeded.

Check the installation for leakage and 
reset the alarm.

No

g) The internal non-return valve is 

defective or blocked in completely 
or partly open position.

Clean, repair or replace the non-return 
valve. See section 

9. Servicing the 

product

.

2. The pump is 

running.

-

a) Leakage from the pipe system, or 

the non-return valve is not 
properly closed due to impurities.

Check and repair the pipe system, or 
clean, repair or replace the non-return 
valve.

-

b) Small continuous consumption.

Check the taps and reconsider the 
usage pattern (ice machines, water 
evaporators for air-conditioning, etc.).

-

c) The temperature of the pump and 

water is below 3 °C.

Consider protecting the pump and the 
installation against frost.

3. The pump 

performance is 
insufficient.

-

-

a) The pump inlet pressure is too 

low.

Check the inlet conditions of the pump. 

-

b) The pump is undersized.

Replace the pump with a bigger pump.

-

-

c) The inlet pipe, the inlet strainer or 

the pump is partly blocked by 
impurities.

Clean the inlet pipe or the pump.

-

-

d) There is a leakage in the inlet 

pipe.

Repair the inlet pipe.

-

-

e) There is air in the inlet pipe or the 

pump.

Prime the inlet pipe and the pump.
Check the inlet conditions of the pump.

-

-

f)

The required outlet pressure is 
too low for the installation.

Increase the pressure setting (arrow up).

Yes

g) The maximum temperature has 

been exceeded and the pump is 
running at reduced performance.

Check the cooling conditions. Protect 
the pump against direct sunlight or any 
nearby heat sources.

Summary of Contents for SCALA Series

Page 1: ...SCALA Installation and operating instructions GRUNDFOS INSTRUCTIONS http waterheatertimer org Water heater recirculation system html...

Page 2: ...9 8 Setting the product 10 8 1 Setting the outlet pressure 10 8 2 Locking and unlocking the operating panel 10 8 3 Expert settings SCALA2 10 8 4 Resetting to factory settings 11 9 Servicing the produ...

Page 3: ...1 25 bar 18 psi In case of suction lift of more than six metres the pipe resistance on the outlet side must be at least two metres water column or 3 psi at any given flow in order to obtain optimum op...

Page 4: ...f the flexible hose Fig 4 How to reduce noise in the installation 3 3 5 Installation examples Fittings hoses and valves are not supplied with the pump We recommend to follow the installation examples...

Page 5: ...ction lift is 8 m 26 ft H2 Inlet pipe must be submersed at least 0 5 m 1 64 ft TM06 4348 4117 Pos Description 1 Highest tapping point 2 Pipe hangers 3 Isolating valve 4 Flexible hoses 5 Drain to sewer...

Page 6: ...ertain that the pump is connected only to a properly grounded grounding type receptacle protective earthing If national legislation requires a Residual Current Device RCD a Ground Fault Circuit Interr...

Page 7: ...ent of an internal leakage occurs the liquid will be drained through the bottom of the pump Install the pump in such a way that no undesirable collateral damage can arise 5 Handling and storing the pr...

Page 8: ...temperature 13 Minimum and maximum rated power 14 Model 15 Voltage and frequency 16 Approvals 17 Minimum and maximum rated current DK 8850 Bjerringbro Denmark SCALA2 3 45 AKCHDE Model A 200 240V 50 60...

Page 9: ...e cause has disappeared or been remedied See section 8 3 3 Auto reset For further information about system status see section 12 Fault finding the product TM06 3301 5114 SCALA2 Function On off Increas...

Page 10: ...tpoint The pump will lower the setpoint to either 4 5 3 5 or 2 5 bar 65 51 or 36 psi The self learned setpoint is indicated on the operating panel by one flashing green light After every 24 hours the...

Page 11: ...bottom and can easily be removed and cleaned with a stiff brush See fig 19 Clean the insect filter once a year or as needed Fig 19 Insect filter 9 1 2 Inlet and outlet valves The pump is maintenance f...

Page 12: ...uct 4 The pump will remember the controller settings even if it is turned off 10 1 Deblocking the pump The end cover incorporates a plug which can be removed by means of a suitable tool This makes it...

Page 13: ...reset function in the service menu Grundfos Eye Indication Description No lights are on The power is off The pump is not running Two opposite green indicator lights running in the direction of rotatio...

Page 14: ...completely or partly open position Clean repair or replace the non return valve See section 9 Servicing the product 2 The pump is running a Leakage from the pipe system or the non return valve is not...

Page 15: ...ump but it runs only for a few seconds Yes a Dry running or water shortage Check the water source and prime the pump Yes b The inlet pipe is blocked by impurities Clean the inlet pipe Yes c The foot o...

Page 16: ...ontact the nearest Grundfos company or service workshop See also end of life information on www grundfos com product recycling Temperature C F Maximum ambient temperature 1 x 208 230 V 60 Hz 45 113 1...

Page 17: ...8 5005 Korea GRUNDFOS Pumps Korea Ltd 6th Floor Aju Building 679 5 Yeoksam dong Kangnam ku 135 916 Seoul Korea Phone 82 2 5317 600 Telefax 82 2 5633 725 Latvia SIA GRUNDFOS Pumps Latvia Deglava biznes...

Page 18: ...8564 The name Grundfos the Grundfos logo and be think innovate are registered trademarks owned by Grundfos Holding A S or Grundfos A S Denmark All rights reserved worldwide Copyright Grundfos Holding...

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