Growatt Factory Warranty
If you would like to purchase an extension of Growatt factory
warranty based on the 5 year term of Growatt factory warranty,
please contact Growatt to get the price and an extending warranty
card for apply.
For the inverter with this warranty card you purchased, you receive a
Growatt factory warranty valid for 5 years from the date of
installation and no more than five and a half years from the delivery
date from Growatt New Energy Co., Ltd.
Warranty condition
This warranty includes all defects of design, components and
Manufacturing according to the Australian Consumer Law.
According to Australian consumer Law,
if
a device becomes defective during
the agreed Growatt factory warranty period and provided that it will not
be impossible or unreasonable, the device will be, as selected by Growatt:
Excluded from warranty are damages due to:
•
•
•
repaired by Growatt, or
repaired on-site, or
•
Breaking the product seal (opening the casing) without proper
approval
•
•
exchanged for a replacement device of equivalent value
according to model and age.
In the latter case, the remainder of the warranty entitlement will be
transferred to the replacement device. In this case, you do not receive
a new certificate since your entitlement is documented at Growatt.
Failure to observe the user manual, the installation guide, and
the maintenance regulations
•
•
•
Unauthorized Modifications, changes, or attempted repairs
Incorrect use or inappropriate operation
Insufficient ventilation of the device
If
you
have
purchased
this
product
in
Australia,
you
should
be
aware
that
this
warranty
is
provided
in
addition
to
other
rights
and
remedies
held
by
a
consu
mer
at
law.
Our
goods
come
with
guarantees
that
cannot
be
excluded
under
Australian
C
onsumer
Law.
You
are
entitled
to
a
replacement
or
refund
for
a
major
failure
a
nd
for
compensation
for
any
other
reasonably
foreseeable
loss
or
damage.
Yo
u
are
also
entitled
to
have
the
goods
repaired
or
replaced
if
the
goods
fail
to
b
e
of
acceptable
quality
and
the
failure
does
not
amount
to
a
major
failure.
Failure to observe the applicable safety regulations
Force majeure (e.g., lightning, over voltage, storm, fire)
•
goods bought from one-off sales by private sellers, such as a private garage
sale or school fetes
•
goods purchased at a traditional auction
•
goods purchased to be resold or transformed into a product that is on-sold
•
services for transportation or storage of business goods, or
•
fitness for purpose of professional services provided by a qualified architect or
engineer