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SERVICE MANUAL

IMPORTANT INFORMATION, KEEP FOR OPERATOR

THIS MANUAL MUST BE RETAINED FOR FUTURE REFERENCE.  READ, 
UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND WARNINGS 
CONTAINED IN THIS MANUAL.

FOR YOUR SAFETY Do not store or use gasoline or other flammable 
vapors and liquids in the vicinity of this or any other appliance.

WARNING Improper installation, adjustment, alteration, service or 
maintenance can cause property damage, injury or death.  Read the 
installation, operating and maintenance instructions thoroughly before 
installing or servicing this equipment.

NOTIFY CARRIER OF DAMAGE AT ONCE It is the responsibility of the 
consignee to inspect the container upon receipt of same and to determine 
the possibility of any damage, including concealed damage. Unified 
Brands suggests that if you are suspicious of damage to make a notation 
on the delivery receipt. It will be the responsibility of the consignee to file 
a claim with the carrier. We recommend that you do so at once.

Manufacture Service/Questions 888-994-7636.

PART NUMBER 179214, REV. A (06/22)

This manual provides information for:

SMARTSTEAM® PRO 
BOILERLESS STEAMER, DOMESTIC

GSSP-BL-3E/3ES/5E/5ES/10ES &
(2)GSSP-BL-3ES/5ES/10ES
GSSP-BL-3G/3GS/5G/5GS/10GS &
(2)GSSP-BL-3GS/5GS/10GS

888-994-7636,  fax 888-864-7636

unifiedbrands.net

The information in this document is Confidential and shall not be disclosed to any third party without the express written 

consent of Unified Brands. Information contained in this document is known to be current and accurate at the time of printing/

creation. Unified Brands recommends referencing our product line websites, unifiedbrands.net, for the most updated product 

information and specifications. © 2022 Unified Brands. All Rights Reserved.

TABLE OF CONTENTS 

Introduction... 2

Groen Certified Service...  

2

Warranty & Non-Warranty Repair... 

2

Safety... 2
Glossary of Terms... 

2

Tools & Supplies... 

2

How to Use this Manual... 

3

Operation... 3

Controls... 3
Operating Procedure... 

4

Typical Questions... 

4

Installing, Cleaning & Testing...  

5

Electric Model Installation... 

5

Gas Model Installation... 

6

Installation... 6
General Cleaning... 

7

Heavy User Deliming Maintenance Program...   8
Element Wiring... 

8

Troubleshooting... 10

Diagnostics... 10
Error Codes... 

11

Amperage/Resistance Chart... 

12

Gas Orifice Size Chart... 

12

Wiring Diagrams & Schematics... 

13

Assembly / Disassembly... 

23

General Information...  

23

Cavity Compartment Side Panels... 

23

Top Cover... 

23

Steamer Display Control... 

23

I/O Board... 

23

Steam Reservoir Drain Valve... 

23

Door Removal/Installation/Alignment... 

23

Door Reversal Procedures... 

24

Door Switch... 

24

Door Gasket... 

 

24

Probe... 24
Element... 25
Burner... 25

Service Bulletin # 194... 

25

Parts List... 

26

Graphic User Interface... 

49

General Notes... 

49

Initial Startup... 

49

Manual Cook... 

50

Home...  

51

Timed Cook... 

52

Hold Mode... 

53

Pan Timers... 

53

Menu... 54
Settings... 55
Service... 56
Delime... 59
Errors... 61
Shutdown... 62
All Menus... 

63

Summary of Contents for GSSP-BL-10G

Page 1: ...his document is Confidential and shall not be disclosed to any third party without the express written consent of Unified Brands Information contained in this document is known to be current and accur...

Page 2: ...dous situation exists and could result in serious injury or death Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance When you open the st...

Page 3: ...NY POTENTIAL USER OF THE EQUIPMENT MUST BE TRAINED IN SAFE AND CORRECT OPERATIONG PROCEDURES WARNING WHEN YOU OPEN THE DOOR STAY AWAY FROM THE STEAM COMING OUT OF THE UNIT THE STEAM CAN CAUSE BURNS WA...

Page 4: ...een displayed no cooking mode selected the heater control cycles the heating OPERATING PROCEDURE 1 Press the ON OFF push button The screen will display a self diagnostic screen with progress bar The d...

Page 5: ...ing operation When the unit is turned off the solenoid valve opens and drains the water from the steam reservoir When water is drained from the steam reservoir it passes through the drain box and then...

Page 6: ...t least 4 5 W C maximum 14 W C for natural gas or 12 W C maximum 14 W C for LP gas In Canada the installation must conform to the Canadian Gas Code CAN 1 B149 Installation Codes for Gas Burning Applia...

Page 7: ...RE CLEANING THE OUTSIDE OF THE STEAMER KEEP WATER AND CLEANING SOLUTIONS OUT OF CONTROLS AND ELEVTRICAL COMPONENTS NEVER HOSE OR STEAM CLEAN ANY PART OF THE UNIT AVOID CONTACT WITH ANY CLEANSER DELIMI...

Page 8: ...egar Commercial vinegar 5 to 7 strength has been used successfully by a number of SmartSteam users as a descaler Follow the same instructions as when using delimer descaler CLEANING STEPS If the Delim...

Page 9: ...9 SM GSSP BOILERLESS STEAMER GSSP BL 5E 208 240V 1 PHASE GSSP BL 5E 208 240V 3 PHASE GSSP BL 5E 480V 3 PHASE USING 277V ELEMENTS IN WYE CONFIG GSSP BL 10E 208 240V 1 PHASE GSSP BL 10E 208 240V 3 PHASE...

Page 10: ...rm the value for 24 VAC at the secondary of the control transformer Values should be between 22 and 26 VAC and solid red LED on I O board Record value on sheet 8 11 Check Board Temp value and confirm...

Page 11: ...ithin 10 rating on data plate 13 Low Voltage Fatal Transformer output voltage is below 19V Ensure incoming voltage supply is within 10 rating on data plate Error Error Name Trouble Condition Error Typ...

Page 12: ...Make sure hi limit and drain thermostats are closed AMPERAGE RESISTANCE CHART Model Voltage Phase Amperage Resistance GSSP BL 5E 208 Three Phase 34 6 1 GSSP BL 5E 240 Three Phase 29 8 3 GSSP BL 5E 480...

Page 13: ...13 SM GSSP BOILERLESS STEAMER Wiring Diagram Schematics GSSP BL 3E 5E 10E 888 994 7636...

Page 14: ...14 SM GSSP BOILERLESS STEAMER Wiring Diagram Schematics GSSP BL 3G 5G 10G 888 994 7636...

Page 15: ...15 SM GSSP BOILERLESS STEAMER Wiring Diagram Schematics GSSP BL I O BOARD 888 994 7636...

Page 16: ...16 SM GSSP BOILERLESS STEAMER Wiring Diagram Schematics GSSP BL I O BOARD 888 994 7636...

Page 17: ...17 SM GSSP BOILERLESS STEAMER Wiring Diagram Schematics GSSP BL I O BOARD 888 994 7636...

Page 18: ...18 SM GSSP BOILERLESS STEAMER Wiring Diagram Schematics GSSP BL I O BOARD 888 994 7636...

Page 19: ...19 SM GSSP BOILERLESS STEAMER Wiring Diagram Schematics GSSP BL I O BOARD 888 994 7636...

Page 20: ...20 SM GSSP BOILERLESS STEAMER Wiring Diagram Schematics GSSP BL I O BOARD 888 994 7636...

Page 21: ...21 SM GSSP BOILERLESS STEAMER Wiring Diagram Schematics GSSP BL I O BOARD 888 994 7636...

Page 22: ...22 SM GSSP BOILERLESS STEAMER Wiring Diagram Schematics GSSP BL I O BOARD 888 994 7636...

Page 23: ...four studs on the high voltage panel 2 Install 6 32 lock nuts onto the studs and tighten in place using a 5 16 socket 3 Insert all jacks in the same connector locations as per removal Press firmly to...

Page 24: ...tch inside the front panel of the steamer on each side of the cavity It is pre wired in parallel so no wiring change is necessary when the door is reversed 17 Close steamer door and operate steamer If...

Page 25: ...three exterior screws 3 Remove the side access panel by removing the two 10x32 nuts 4 Unplug the HIS and flame sensor 5 Remove the 5 14 screws on the holding plate near the ignition tube and on the b...

Page 26: ...44110 SCREW 8 X 1 2 HEX HD SLOT MACHINE SELF 410SS 11 11 071256 NUT HEXHEAD KEPS 10 32 2 10 145088 WELDMENT LEFT COMB CHAMBER ACCESS 1 9 143986 WELDMENT FLUE EXTENSION BRACKET BOTTOM 1 8 143976 BURNER...

Page 27: ...TEAMER Parts List GSSP BL 3G 5G 10G BASE CAVITY ASSEMBLY 178124 9 5 7 4 7 INSULATION HIDDEN 18 SECTION A A INSUALTION HIDDEN 16 15 14 13 12 13 17 8 1 10 17 A A B BOTH SIDES 2 6 11 8 3 8 17 DETAIL B SC...

Page 28: ...T LEFT COMB CHAMBER ACCESS 1 9 145257 WELDMENT HORIZONTAL FLUE SSB 10G 1 8 145074 BURNER ASSEMBLY INFRARED 1 7 178091 PLATE READY HOLD SENSOR GSSP 1 6 069784 8 32 KEPS NUT 2 5 178089 THERMOSTAT HOLD G...

Page 29: ...7 NT1101 NUT HEXSERRATEDZINC 1 4 20 4 8 004173 SCREW TRS HEAD 10 32 X 3 8 8 9 143870 INSULATION CAVITY BACK SSB 10 1 10 178857 INSULATION TOP SIDE GSSP 10 1 11 145624 PANEL REAR FIREWALL SSB 10 1 12...

Page 30: ...841 SCREW 4 40 X 1 4 HEX MS 4 12 178091 PLATE READY HOLD SENSOR GSSP 1 11 147285 THERMOSTAT READY SSB 3 5 1 10 178089 THERMOSTAT HOLD GSSP 1 9 069784 8 32 KEPS NUT 2 8 147693 SHEET GRAPHITE 3 7 141538...

Page 31: ...3 16 FA NUT0404 NUT TINNERMAN 10 11 15 142624 INSULATION BACK SSB 5 1 14 145160 PANEL BOTTOM LEFT FIREWALL SSB 5E 1 13 097015 SNAP BUSHING 1 3 8 INCH 1 12 149465 INSULATION TOP SIDE SSB 5 1 11 143655...

Page 32: ...REW 4 40 X 1 4 HEX MS 4 12 178091 PLATE READY HOLD SENSOR GSSP 1 11 147285 THERMOSTAT READY SSB 3 5 1 10 178089 THERMOSTAT HOLD GSSP 1 9 069784 8 32 KEPS NUT 2 8 147693 SHEET GRAPHITE 3 7 141538 PANEL...

Page 33: ...E SSB 3E G 1 13 071256 NUT HEXHEAD KEPS 10 32 4 12 145160 PANEL BOTTOM LEFT FIREWALL SSB 5E 1 11 143657 PANEL BOTTOM RIGHT FIREWALL SSB 3 5G 1 10 143889 PANEL REAR FIREWALL SSB 3G E 1 9 143893 INSULAT...

Page 34: ...34 SM GSSP BOILERLESS STEAMER Parts List GSSP BL 10E ELECTRIC CAVITY ASSEMBLY 178201...

Page 35: ...35 SM GSSP BOILERLESS STEAMER Parts List GSSP BL 10E BASE CAVITY ASSEMBLY 178200...

Page 36: ...36 SM GSSP BOILERLESS STEAMER Parts List GSSP BL 3G 5G 10G ELECTRICAL ASSEMBLY 178120...

Page 37: ...37 SM GSSP BOILERLESS STEAMER Parts List GSSP BL 3E 5E ELECTRICAL ASSEMBLY 178110...

Page 38: ...38 SM GSSP BOILERLESS STEAMER Parts List GSSP BL 10E ELECTRICAL ASSEMBLY 178864...

Page 39: ...39 SM GSSP BOILERLESS STEAMER Parts List GSSP BL I O BOARD ASSEMBLY 178115...

Page 40: ...40 SM GSSP BOILERLESS STEAMER Parts List GSSP BL 3G 5G HIGH VOLTAGE ELECTRICAL PANEL 178128...

Page 41: ...41 SM GSSP BOILERLESS STEAMER Parts List GSSP BL 10G HIGH VOLTAGE ELECTRICAL PANEL 178963...

Page 42: ...42 SM GSSP BOILERLESS STEAMER Parts List GSSP BL 3E 5E HIGH VOLTAGE ELECTRICAL PANEL 178126...

Page 43: ...43 SM GSSP BOILERLESS STEAMER Parts List GSSP BL 3E 5E 480V HIGH VOLTAGE ELECTRICAL PANEL 178129...

Page 44: ...44 SM GSSP BOILERLESS STEAMER Parts List GSSP BL 10E HIGH VOLTAGE ELECTRICAL PANEL 178127...

Page 45: ...45 SM GSSP BOILERLESS STEAMER Parts List GSSP BL 10E 480V HIGH VOLTAGE ELECTRICAL PANEL 178962...

Page 46: ...46 SM GSSP BOILERLESS STEAMER Parts List GSSP BL CONTROL PANEL ASSEMBLY 178119...

Page 47: ...47 SM GSSP BOILERLESS STEAMER Parts List GSSP BL PLUMBING ASSEMBLY 178123...

Page 48: ...48 SM GSSP BOILERLESS STEAMER Parts List GSSP BL 3G 5G 10G GAS SUPPLY PIPING ASSEMBLY 178122...

Page 49: ...lue Date fields will require selection of the month day or year field before editing Door opening Always shuts down convection fan and heating circuit Water fill and drain allowed to proceed Circulati...

Page 50: ...and show first Delime screen Regardless of when during startup the button is pushed the unit will fill to High probe checking make break make transition If High probe is functioning a probe based del...

Page 51: ...il cleared by pressing the Okay button at the same time the shutdown clock at the top of the screen will start flashing until it reaches 0 00 12 00pm Timed Manual Hold SHUTDOWN H MM SS 12 00pm Timed M...

Page 52: ...will be differentiated from the main Timed Cook alarm The audible alarm will continue until silenced by tapping the flashing 0 00 Once acknowledged the timer notification will disappear If a second ti...

Page 53: ...open then heat will turn off Heat will remain off until READY thermostat closes Heat will remain off until READY thermostat closes then heat ON OFF cycle rate will initiate If the HOLD thermostat clos...

Page 54: ...e LONGER THAN COOK If a Pan timer is set for longer than an active cook time a pop up warning will appear when the timer is started Okay Returns to Timed Cook screen HOLD MODE TIMER SETTING Pop up occ...

Page 55: ...tings will be retained at power off and power disconnect SERVICE Service screen to include Startup Date grayed out after setting Unit Status Diagnostics Error Log Documents Operation Error Description...

Page 56: ...electing each individual data box Default value in the box should be MM DD YYYY Text in the boxes should be blue to indicate to the user that it can be changed DATE CONFIRMATION Accept Accepts the dat...

Page 57: ...g V 1 1 Firmware Update Data Retrieval Documents RTD Calibration Parameters Service Shutdown Needed Shutdown Needed Okay Cancel Unit needs to shutdown prior to entering Manual Diagnostics mode Restart...

Page 58: ...ters Code 12 00pm 0000 Enter Parameters Code 2 3 1 5 6 4 7 9 0 8 PARAMETERS CODE Parameters screen is protected by common unchangeable 4 digit password 7256 Each digit will be briefly displayed and th...

Page 59: ...ess Connect the USB drive before starting firmware update 12 00pm Firmware Update Start Start Firmware Update Start FIRMWARE UPDATE User shall connect a USB drive which shall have the executable files...

Page 60: ...during third fill drain cycle Delime complete screen is displayed Progress bar 25 at High probe M B M 50 after heating and end of second fill at High probe M B M 75 after drain and refill at High prob...

Page 61: ...atus of each component Okay Button Silences and removes alarm pop up until power is cycled If error reoccurs after power cycle pop up will reoccur Buttons and actions will vary with error type 1 30 45...

Page 62: ...fill to the High probe drain to Low probe past for XX minutes and refill to the High probe then drain cavity to empty If front ON OFF button is pressed or shutdown counter expires and High probe is fu...

Page 63: ...sate Tstat Open High Limit Thermostat Active Board Communication xxx mA Cooling Fan xxx mA Open Water Level High Open Water Level Overflow 12 00pm xxx mA Fill Valve xxx mA Drain Valve Condensate Valve...

Page 64: ...ware Update Data Retrieval Documents RTD Calibration Parameters Service 12 00pm Model Model Name Serial Number 638 903 518 9631 Manufacture Date 12 04 2020 Startup Date 04 20 2020 Firmware Version 1 0...

Page 65: ...65 SM GSSP BOILERLESS STEAMER Service Log Model No Purchased From Serial No Location Date Purchased Date Installed Purchase Order No For Service Call Date Maintenance Performed Performed By...

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