G1 Versi-Tugger™
Greenlee Tools, Inc.
4455 Boeing Dr. • Rockford, IL 61109-2988 USA • 815-397-7070
18
Troubleshooting
If the puller becomes inoperative, refer to the troubleshooting table below.
Problem
Probable Cause
Probable Remedy
During a pull, the drill, input
shaft AND capstan stop
spinning
Drill battery is low or empty
Replace cordless drill battery.
The drill stalled because the pull
force is too high
Stop using the G1 Versi-Tugger and use a larger
cable puller to finish the cable pull.
During a pull, the frame
begins to bend and contacts
the capstan
Force of the pull exceeded 1000
LB.
Do not exceed maximum force of 1000 lb
to avoid cosmetic damage. Unit is still fully
operable.
Drill and input shaft are spin-
ning but the capstan is NOT
spinning
Output shaft key sheared due to
overload from unapproved drill
or motor
Remove output shaft, replace key and
reassemble output shaft.
Drill is slipping off the
input shaft
Drill chuck was tightened down
onto the diameter of the input
shaft and not the three flats
Remove the drill chuck from the input shaft.
Reattach the drill chuck to the input shaft
and ensure that the teeth of the drill chuck
are mating properly with the three flats of
the input shaft.
Capstan wall is not screwing
into the capstan
Misalignment of the threads
can be caused by interference
between the capstan wall and
the anti-backout tab on the
capstan
Realign the threads of the capstan wall knob to
be on axis with the capstan and ensure that the
anti-backout tab on the capstan is inserted into
the radial slots in the capstan wall. Then thread
the capstan wall knob into the capstan.
The handle is spinning
about the frame
Product was dropped or
forcefully swung by the handle
Use a hex key or Allen wrench to tighten the
handle screw down.
The input shaft is sliding off
the gearbox
Product was dropped too
hard or experienced
significant vibration
Use a hex key or Allen wrench to tighten the
input shaft screw down.
Line breaks during pull when
exiting conduit
Line is rubbing on edge of
conduit
Ensure pulling head is set up so line does not
rub against edge of conduit and uses roller.
Line breaks near pulling head
Line is caught between head
and roller
Position line so it runs over the roller, not
beside it.
Line catches or breaks near
capstan
Line is getting caught between
capstan and frame
Position the line to spool around capstan with
tension so as not to slip between capstan and
frame.
Maintenance
Routinely inspect all aspects and components on the
G1 Versi-Tugger to ensure puller is in proper working
order prior to usage. If parts are missing or broken DO
NOT USE and have the puller serviced at an authorized
Greenlee Repair Center.
The gearbox is prefilled with high temperature synthetic
lubricant. Therefore, no maintenance is required on
the gearbox.