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TROUBLESHOOTING

POSSIBLE CAUSES

WATER DRIPPING INSIDE 

• Wall sleeve is not installed level
• Clogged drain

ICE OR FROST FORMS ON INDOOR COIL

• Low outdoor temperature 
• Dirty filters

COMPRESSOR PROTECTION 

• Power may have cycled, so compressor is in a restart 

protection.

WALL THERMOSTAT PROBLEM

SOLUTIONS

• Wall sleeve must be installed  with a 1/4 bubble pitch 

toward the outside for proper drainage of condensation.
Check that installation is level and make any necessary
adjustments

.

• The condensate drain may be partially or fully plugged.

• When outdoor temperature is approximately 55°F

(12.8°C) or below, frost may form on the indoor coil 
when unit is in Cooling mode. Switch unit to FAN 
operation until ice or frost melts.

• Remove and clean filters.

Random Compressor restart

– Whenever the unit 

is plugged in, or power has been restarted, a random
compressor restart will occur. After a power outage, the
compressor will restart after approximately 3 minutes. 

Compressor Protection 

– To prevent short cycling 

of the compressor, there is a random start up delay 
of 3 minutes and a minimum compressor run time of 
3 minutes. 

• Verify wiring is correct between thermostat and unit.
• Dip Switch settings are only read during power up. 

Unplug unit and verify Dip Switch Settings, then plug 
unit in.

NOTES:
1. If circuit breaker is tripped or fuse is blown more than once, contact a qualified electrician. 
2.  If unit is installed where condensation drainage could drip in  an undesirable location, an accessory drain kit should be installed

and connected to drain system.

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Summary of Contents for TAC2-07HC265VA-A

Page 1: ...PACKAGEDTERMINAL AIR CONDITIONER HEAT PUMP INSTALLATION OWNER S MANUAL PTAC DIRECT SALES INC 185 S Kimball Ave Suite 130 Southlake TX 76092 TEL 877 454 7822 T...

Page 2: ...e has gone into your unit Please read this owner s manual carefully before operation and retain it for future reference ETACII PackagedTerminal Air Conditioner Heating Unit Table of Contents Safety Co...

Page 3: ...r before making any repairs NOTE We strongly recommend that any servicing be performed by a qualified individual 2 Please read the following before installation or use Recognize safety information Thi...

Page 4: ...del and serial number of unit on the space provided on the front page The model and serial number can be located on the serial number plate attached to unit UNIT INFORMATION NOMENCLATURE n o i t c e t...

Page 5: ...So when power is restored the unit will start back up in the mode and configuration it was in when power was lost Premium Sound Your Premium ETAC II is also the quietest Gree PTAC Not only does it hav...

Page 6: ...ment Sometimes known as Front Desk Control an input is provided so that the unit can be manually disabled from a different location If the unit detects 24vac on this input it will automatically turn i...

Page 7: ...f of the coil 6 CONDENSATE REMOVAL SYSTEM ETAC II has a new condensate water disposal system The outdoor fan prop has a built in slinger ring which draws condensate water and sprays it on the warm out...

Page 8: ...be ordered Be sure that your outlet matches the appropriate blade configuration of the plug and that it is within reach of the service cord All wiring including installation of the receptacle must be...

Page 9: ...plate PROPER WALL RECEPTACLE OUTLET The unit plug configuration must match the electrical wall outlet and be within reach of the service cord The standard cord connected 265v units require an accessor...

Page 10: ...sing non Gree grills WARNING CAUTION WARNING CAUTION 9 PROPER INSTALLATION IS THE RESPONSIBILITY OF THE INSTALLER Product failure due to improper installation is not covered under the limited ProductW...

Page 11: ...al Electric Metal Sleeve RAB71 Plastic Sleeve RAB77 Amana Metal Sleeve WS900B Gree Metal Sleeve PTAC SLEEVE SE INS Plastic Sleeve SLEEVE INSUL 1PK Trane Metal Sleeve SLV149 Friedrich T Series Metal 11...

Page 12: ...WARNING CAUTION WARNING WARNING Fig 4 GE Plastic Sleeve Remove bottom seal from plastic sleeve Fig 5 Accessory Baffle Kit Part BAFFLE KIT 1PK WINDOW WALL INSTALLATIONS This application has become mor...

Page 13: ...lled using the appropriate power cord kit See Power Connection Chart below Unit Connec Junction Box Cover Junction Box Accessory Power Supply Cord Accessory Power Cord Unit Model ETAC2 07HC265VA A ETA...

Page 14: ...the screws Fig 11 5 Re install junction box and cover Secure power cord a Re install junction box b Use wire clamp to secure power cord to basepan with screw provided c Replace junction box cover Wire...

Page 15: ...ove front panel 2 Remove louver screws that hold louver insert in place from back side of front panel 3 Turn louver insert and rotate 180 4 Replace louver insert 5 Replace screws and front panel WARNI...

Page 16: ...Dip Switch 3 down factory default Cooling Fan Control Switch 4 Set indoor fan to cycle mode with Dip Switch 4 up or continuous mode with Dip Switch 4 down factory default Electronic Temperature Limiti...

Page 17: ...tinuous Run for Heating Fan Cycle for Cooling UP UP 68 75 F 20 24 C Freeze Guard Disable UP DOWN 63 80 F 18 28 C DOWN DOWN 61 86 F 16 30 C full range DOWN UP 65 78 F 19 26 C Down Heat Pump Control Pan...

Page 18: ...FOR COOLING MODE Sometimes known as an anticipator the air temperature sensor bias is used to adjust the room air temperature reading when in cooling mode Not normally required Default biasing value...

Page 19: ...thermostat wire 5 Route thermostat wire beneath ETAC II unit and up under the front panel on the power cord side see Fig 19 Never route thermostat wire through the wall sleeve 6 Locate thermostat conn...

Page 20: ...ttach thermostat terminal block on unit 9 Locate configuration dip switches above thermostat terminal connections Set switch 2 UP forWall Thermostat Mode see Fig 17 10 Install thermostat escutcheon la...

Page 21: ...led EM signal or front desk control The input signal must be 24VAC If unit receives a 24VAC signal it will turn off otherwise the unit runs normally This function will be disabled under Freeze Guard p...

Page 22: ...n only operation 4 FAN SPEED Set fan operation for HI LO andAUTO speed Auto Fan Mode Adjusts the indoor fan speed to balance comfort and quietness Fan speed will increase the farther away from the sel...

Page 23: ...l WARNING CAUTION WARNING CAUTION UNIT DAMAGE HAZARD Failure to follow this caution may result in equipment damage or improper operation Airflow restriction may cause damage to the unit WARNING CAUTIO...

Page 24: ...ys or sooner depending on application Clogged filters reduce cooling heating and airflow 2 Air filters Coils Grille Dirty filter Needs cleaning Clogged filter Greatly reduces cooling heating and airfl...

Page 25: ...sor overload DISPLAY HAS STRANGE NUMBERS CHARACTERS ON IT UNIT MAKING NOISES SOLUTIONS Check that plug is plugged securely in wall receptacle Note Plug has a test reset button on it Make sure that the...

Page 26: ...t to FAN operation until ice or frost melts Remove and clean filters Random Compressor restart Whenever the unit is plugged in or power has been restarted a random compressor restart will occur After...

Page 27: ...n on methods of control and use of air conditioning unit after initial installation 4 Damage or repairs needed as consequence of faulty installation or application This is the responsibility of the in...

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