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SYSTEM FEATURES 

Model  

N

E

O

09H

P

115V

1A
 

N

E

O

12H

P

115V

1A
 

N

E

O

09H

P

230V

1A
 

N

E

O

12H

P

230V

1A
 

N

E

O

18H

P

230V

1A
 

N

E

O

24H

P

230V

1A
 

N

E

O

30P

230V

1A
 

N

E

O

36H

P

230V

1A
 

Nominal Cooling 
Capacity (Btu/H 

9,000 

12,000 

9,000 

12,000 

18,000 

24,000 

30,000 

36,000 

Operating Voltage 

115V 

115V 

230V 

230V 

230V 

230V 

230V 

230V 

System Type 

Heat 

Pump 

Heat 

Pump 

Heat 

Pump 

Heat 

Pump 

Heat 

Pump 

Heat 

Pump 

Heat 

Pump 

Heat 

Pump 

SYSTEM FEATURES

 

Auxiliary Electrical 
Heater 

NO 

NO 

NO 

NO 

NO 

NO 

NO 

NO 

Base pan With Electric 
Heater 

YES 

YES 

YES 

YES 

YES 

YES 

YES 

YES 

Compressor With 
Electric Heater 

YES 

YES 

YES 

YES 

NO 

YES 

YES 

YES 

Corrosion Protection 

Gold 

Fin 

Gold 

Fin 

Gold 

Fin 

Gold 

Fin 

Gold 

Fin 

Gold 

Fin 

Gold 

Fin 

Gold 

Fin 

Inverter Type 

G10 

G10 

G10 

G10 

G10 

G10 

G10 

G10 

Intelligent Defrosting 

YES 

YES 

YES 

YES 

YES 

YES 

YES 

YES 

Intelligent Preheating   

YES 

YES 

YES 

YES 

YES 

YES 

YES 

YES 

LED Display Indoor 
Unit 

YES 

YES 

YES 

YES 

YES 

YES 

YES 

YES 

Low Ambient Cooling 

YES 

YES 

YES 

YES 

YES 

YES 

YES 

YES 

Low Ambient Heating 

YES 

YES 

YES 

YES 

NO 

YES 

YES 

YES 

Low Voltage Startup   

YES 

YES 

YES 

YES 

YES 

YES 

YES 

YES 

Memory/Power Failure 
Recovery 

YES 

YES 

YES 

YES 

YES 

YES 

YES 

YES 

Multi Fan Speeds 

Speeds 

Speeds 

Speeds 

Speeds 

Speeds 

Speeds 

Speeds 

Speeds 

Self-Diagnosis  

YES 

YES 

YES 

YES 

YES 

YES 

YES 

YES 

Photocatalytic Filter 

NO 

NO 

NO 

NO 

NO 

NO 

NO 

NO 

Ventilation (Outdoor 
Air) 

NO 

NO 

NO 

NO 

NO 

NO 

NO 

NO 

© 2014 Gree Electric Appliance, Inc. 

Summary of Contents for NEO09HP115V1A

Page 1: ...NEO Duct free Mini Split Heat Pump 9 000 36 000 BtuH Technical Product Guide Innovative Duct free Mini Split Solution ...

Page 2: ...TIONS 8 7 0 SYSTEM PERFORMANCE 9 8 0 SOUND DATA 12 9 0 ELECTRICAL DATA 13 10 0 MAJOR COMPONETS WEIGHTS 14 11 0 DIMENSIONAL SPECIFICATIONS 15 12 0 CLEARANCE SPECIFICATIONS 23 13 0 EXTENDED PERFORMANCE RATINGS 24 14 0 ELECTRICAL WIRING 32 15 0 CONDENSATE REMOVAL 33 16 0 TETHERED WIRED CONTROLLER 34 17 0 PRODUCT LIMITED WARRANTY 37 2 2014 Gree Electric Appliance Inc ...

Page 3: ...minates these harsh starts stops This cutting edge functionality results in quicker arrival at desired temperatures and superior maintenance of consistent comfort levels Higher efficiency and significant energy savings Yes it yields those too HEAT PUMP ADVANTAGE Gree heat pumps powered by the G10 Inverter provide the same heating capacity as electric heat while using as little as 1 3 the electrici...

Page 4: ...ions are no problem User selections and system parameters are stored in non volatile memory These parameters are retained during a power failure When power is returned the system will automatically return to the last operating mode COMMAND CENTER The unit comes with a factory supplied wired Tether Controller or Wireless Remote Controller Note the controllers are mutually exclusive They cannot be u...

Page 5: ...s SLEEP MODE The unit will automatically adjust room temperature during sleep time This slight change in temperature will not affect your comfort level due to the natural effects that sleeping has on the body but it will save on energy consumption and will lower electric bills FAHRENHEIT F CELSIUS C The wired tether and wireless controllers can be set to display in either F or C POLYMERIC AIR FILT...

Page 6: ...A GREE 7065023 NEO36HP230V1A GREE 7065024 Series Designation Product Type S System O Outdoor units NEO H Indoor High Wall D Indoor Duct C Indoor Cassette F Indoor Floor Ceiling Cooling Capacity 09 9 000 BTUH Revision Level 12 12 000 BTUH 18 18 000 BTUH Style Color Designation Model Type AC Cooling Only Electrical Rating HP Heat Pump 230V 208 230V 60Hz 1PH HC Heat Cool 115V 115V 60Hz 1PH S NEO 12 H...

Page 7: ...otection Gold Fin Gold Fin Gold Fin Gold Fin Gold Fin Gold Fin Gold Fin Gold Fin Inverter Type G10 G10 G10 G10 G10 G10 G10 G10 Intelligent Defrosting YES YES YES YES YES YES YES YES Intelligent Preheating YES YES YES YES YES YES YES YES LED Display Indoor Unit YES YES YES YES YES YES YES YES Low Ambient Cooling YES YES YES YES YES YES YES YES Low Ambient Heating YES YES YES YES NO YES YES YES Low ...

Page 8: ...ock on Remote Controller YES YES YES YES YES YES YES YES Dry Mode YES YES YES YES YES YES YES YES Dry Anti Mildew X Fan Mode YES YES YES YES YES YES YES YES Energy Saving Mode NO NO NO NO NO NO NO NO Dirty Filter Alert NO NO NO NO NO NO NO NO I Feel Function NO NO YES YES YES YES YES YES Wired Controller Interface YES YES YES YES YES YES YES YES Lock on Remote Controller YES YES YES YES YES YES YE...

Page 9: ...900 13 989 5 F 75 F NEO09HP230V1A 9 2 3 8 9 800 2 200 11 000 5 F 75 F NEO12HP230V1A 9 2 3 2 13 000 2 400 14 000 5 F 75 F NEO18HP230V1A 10 0 3 5 19 800 4 100 22 000 5 F 75 F NEO24HP230V1A 10 0 3 2 23 000 4 300 26 000 5 F 75 F NEO30HP230V1A 8 2 2 9 28 400 10 000 33 000 5 F 75 F NEO36HP230V1A 8 2 2 5 34 600 15 000 36 000 5 F 75 F NOTES 1 Ratings are based on Cooling Standard 80 F 26 7 C db 67 F 19 4 ...

Page 10: ... 647 736 412 530 647 736 Outdoor Unit Model Numbers Air Flow CFM NEO09HP115V1AO 1 059 NEO12HP115V1AO 1 177 NEO09HP230V1AO 942 NEO12HP230V1AO 942 NEO18HP230V1AO 1 883 NEO24HP230V1AO 2 354 NEO30HP230V1AO 2 354 NEO36HP230V1AO 2 589 Indoor Air Throw Model Numbers Approximate Air Throw ft m Low Medium High Turbo NEO09HP115V1AH 18 5 5 21 6 4 23 7 0 28 8 5 NEO12HP115V1AH 20 6 1 23 7 0 25 7 6 30 9 1 NEO09...

Page 11: ...9 25 0 2 NEO18HP230V1AO R 410A 49 4 25 0 2 NEO24HP230V1AO R 410A 56 4 25 0 5 NEO30HP230V1AO R 410A 84 7 25 0 5 NEO36HP230V1AO R 410A 91 7 25 0 5 REFRIGERANT PIPING LENGTHS Model Number Min Pipe Length for System ft Max Pipe Length for System ft Max Elevation between Outdoor Indoor Units ft NEO09HP115V1AO 10 50 33 NEO12HP115V1AO 10 66 33 NEO09HP230V1AO 10 50 33 NEO12HP230V1AO 10 66 33 NEO18HP230V1A...

Page 12: ...6 49 39 54 44 NEO18HP230V1AH 45 35 50 40 54 44 59 49 NEO24HP230V1AH 47 37 51 41 55 45 63 53 NEO30HP230V1AH 57 47 61 51 65 55 67 57 NEO36HP230V1AH 59 49 63 53 67 57 69 59 Outdoor Unit Model Numbers Sound Power dBA Sound Pressure dBA NEO09HP115V1AO 60 50 NEO12HP115V1AO 62 52 NEO09HP230V1AO 60 50 NEO12HP230V1AO 62 52 NEO18HP230V1AO 66 56 NEO24HP230V1AO 68 58 NEO30HP230V1AO 72 62 NEO36HP230V1AO 75 65 ...

Page 13: ...ling Heating NEO09HP115V1A 8 2 8 5 20 30 NEO12HP115V1A 12 0 14 5 20 30 NEO09HP230V1A 2 8 3 0 10 15 NEO12HP230V1A 4 5 5 2 10 15 NEO18HP230V1A 6 7 7 3 13 20 NEO24HP230V1A 7 9 9 3 16 25 NEO30HP230V1A 12 1 12 5 20 30 NEO36HP230V1A 17 4 17 9 24 40 Model Numbers Compressor Outdoor Fan Indoor Fan RLA amps LRA amps RLA amps Input Power Watts RLA amps Input Power Watts NEO09HP115V1A 14 0 20 0 46 30 0 3 15 ...

Page 14: ...OR COMPONETS Model Numbers Compressor Metering Device Inverter NEO09HP115VA1O Rotary EXV G10 NEO12HP115VA1O Rotary EXV G10 NEO09HP230VA1O Rotary EXV G10 NEO12HP230VA1O Rotary EXV G10 NEO18HP230VA1O Rotary EXV G10 NEO24HP230VA1O Rotary EXV G10 NEO30HP230V1AO Rotary EXV G10 NEO36HP230V1AO Rotary EXV C10 PRODUCT WEIGHT Model Numbers Outdoor Unit Indoor Unit Net Operating lbs Gross Shipping lbs Net Op...

Page 15: ...el No NEO09HP115V1A 9 000 BtuH 115V Liquid Line Valve 1 4 in OD Flared Gas Line Valve 3 8 in OD Flared Drain Connector 5 8 in OD Liquid Line Valve 1 4 in OD Flared Gas Line Valve 3 8 in OD Flared 15 2014 Gree Electric Appliance Inc ...

Page 16: ...el No NEO12HP115V1A 12 000 BtuH 115V Liquid Line Valve 1 4 in OD Flared Gas Line Valve 3 8 in OD Flared Drain Connector 5 8 in OD Liquid Line Valve 1 4 in OD Flared Gas Line Valve 3 8 in OD Flared 16 2014 Gree Electric Appliance Inc ...

Page 17: ...el No NEO09HP230V1A 9 000 BtuH 230V Liquid Line Valve 1 4 in OD Flared Gas Line Valve 3 8 in OD Flared Drain Connector 5 8 in OD Liquid Line Valve 1 4 in OD Flared Gas Line Valve 3 8 in OD Flared 17 2014 Gree Electric Appliance Inc ...

Page 18: ...el No NEO12HP230V1A 12 000 BtuH 230V Liquid Line Valve 1 4 in OD Flared Gas Line Valve 3 8 in OD Flared Drain Connector 5 8 in OD Liquid Line Valve 1 4 in OD Flared Gas Line Valve 3 8 in OD Flared 18 2014 Gree Electric Appliance Inc ...

Page 19: ...el No NEO18HP230V1A 18 000 BtuH 230V Liquid Line Valve 1 4 in OD Flared Gas Line Valve 1 2 in OD Flared Drain Connector 5 8 in OD Liquid Line Valve 1 4 in OD Flared Gas Line Valve 1 2 in OD Flared 19 2014 Gree Electric Appliance Inc ...

Page 20: ...el No NEO24HP230V1A 24 000 BtuH 230V Liquid Line Valve 1 4 in OD Flared Gas Line Valve 5 8 in OD Flared Drain Connector 5 8 in OD Liquid Line Valve 1 4 in OD Flared Gas Line Valve 5 8 in OD Flared 20 2014 Gree Electric Appliance Inc ...

Page 21: ...el No NEO30HP230V1A 30 000 BtuH 230V Liquid Line Valve 1 4 in OD Flared Gas Line Valve 5 8 in OD Flared Drain Connector 5 8 in OD Liquid Line Valve 1 4 in OD Flared Gas Line Valve 5 8 in OD Flared 21 2014 Gree Electric Appliance Inc ...

Page 22: ...el No NEO36HP230V1A 36 000 BtuH 230V Liquid Line Valve 1 4 in OD Flared Gas Line Valve 5 8 in OD Flared Drain Connector 5 8 in OD Liquid Line Valve 1 4 in OD Flared Gas Line Valve 5 8 in OD Flared 22 2014 Gree Electric Appliance Inc ...

Page 23: ...TIONS Indoor Minimum Clearance Inch mm Outdoor Unit Minimum Clearance Outdoor Unit Minimum Distance A 20 in 508 mm B 20in 508 mm C 78 in 1 981 mm D 12 in 305 mm E 12in 305 mm All Models 23 2014 Gree Electric Appliance Inc ...

Page 24: ...7 200 115 F 7 573 6 248 8 028 6 514 8 573 6 725 HEATING PERFORMANCE Outdoor Ambient Temperature DB 80 RH Indoor Entering Air Temperatures DB 65 F 70 F 75 F TC SHC TC SHC TC SHC 5 F 8 238 8 238 7 880 7 880 7 628 7 628 15 F 8 925 8 925 8 238 8 238 8 230 8 230 25 F 9 438 9 438 9 630 9 630 9 558 9 558 35 F 10 910 10 910 11 391 11 391 10 888 10 888 45 F 12 356 12 356 12 241 12 941 12 385 12 385 55 F 13...

Page 25: ...12 517 9 617 115 F 10 080 8 343 10 722 8 684 11 435 8 928 HEATING PERFORMANCE Outdoor Ambient Temperature DB 80 RH Indoor Entering Air Temperatures DB 65 F 70 F 75 F TC SHC TC SHC TC SHC 5 F 9 129 9 129 8 576 8 576 8 352 8 352 15 F 11 482 11 482 10 858 10 858 10 513 10 513 25 F 11 727 11 727 11 566 11 566 11 361 11 361 35 F 12 747 12 747 12 516 12 516 12 410 12 410 45 F 14 053 14 053 13 849 13 849...

Page 26: ...7 202 115 F 7 577 6 250 8 031 6 519 8 579 6 720 HEATING PERFORMANCE Outdoor Ambient Temperature DB 80 RH Indoor Entering Air Temperatures DB 65 F 70 F 75 F TC SHC TC SHC TC SHC 5 F 8 321 8 321 7 960 7 960 7 705 7 705 15 F 9 015 9 015 8 321 8 321 8 313 8 313 25 F 9 533 9 533 9 727 9 727 9 655 9 655 35 F 11 020 11 020 11 506 11 506 10 998 10 998 45 F 12 481 12 481 12 365 13 072 12 510 12 510 55 F 13...

Page 27: ...12 448 9 564 115 F 10 024 8 297 10 663 8 636 11 372 8 879 HEATING PERFORMANCE Outdoor Ambient Temperature DB 80 RH Indoor Entering Air Temperatures DB 65 F 70 F 75 F TC SHC TC SHC TC SHC 5 F 9 267 9 267 8 706 8 706 8 478 8 478 15 F 11 656 11 656 11 023 11 023 10 672 10 672 25 F 11 904 11 904 11 741 11 741 11 533 11 533 35 F 12 940 12 940 12 705 12 705 12 598 12 598 45 F 14 266 14 266 14 059 14 059...

Page 28: ...8 730 14 385 115 F 15 002 12 362 15 873 12 857 17 114 13 400 HEATING PERFORMANCE Outdoor Ambient Temperature DB 80 RH Indoor Entering Air Temperatures DB 65 F 70 F 75 F TC SHC TC SHC TC SHC 5 F 16 358 16 358 15 438 15 438 15 060 15 060 15 F 17 485 17 485 15 952 15 952 15 856 15 856 25 F 18 552 18 552 17 608 17 608 16 606 16 606 35 F 19 588 19 588 18 130 18 130 17 369 17 369 45 F 20 611 20 611 19 9...

Page 29: ...2 268 17 102 115 F 17 836 14 697 18 871 15 285 20 346 15 931 HEATING PERFORMANCE Outdoor Ambient Temperature DB 80 RH Indoor Entering Air Temperatures DB 65 F 70 F 75 F TC SHC TC SHC TC SHC 5 F 20 177 20 177 19 042 19 042 18 576 18 576 15 F 21 567 21 567 19 676 19 676 19 558 19 558 25 F 22 883 22 883 21 720 21 720 20 484 20 484 35 F 24 161 24 161 22 363 22 363 21 425 21 425 45 F 25 423 25 423 24 5...

Page 30: ...0 247 19 546 115 F 25 478 17 952 27 268 18 137 28 159 18 957 HEATING PERFORMANCE Outdoor Ambient Temperature DB 80 RH Indoor Entering Air Temperatures DB 65 F 70 F 75 F TC SHC TC SHC TC SHC 5 F 25 445 25 445 24 578 24 578 22 658 22 658 15 F 27 589 27 589 25 147 25 147 23 547 23 547 25 F 29 547 29 547 27 458 27 458 24 789 24 789 35 F 30 254 30 254 28 154 28 154 26 145 26 145 45 F 31 257 31 257 30 1...

Page 31: ...5 020 25 674 115 F 28 874 23 253 29 920 24 235 31 960 25 025 HEATING PERFORMANCE Outdoor Ambient Temperature DB 80 RH Indoor Entering Air Temperatures DB 65 F 70 F 75 F TC SHC TC SHC TC SHC 5 F 24 235 24 235 22 175 22 175 21 457 21 457 15 F 25 687 25 687 24 712 24 712 23 584 23 584 25 F 29 574 29 574 28 475 28 475 26 475 26 475 35 F 32 154 32 154 31 257 31 257 27 481 27 481 45 F 34 214 34 214 33 2...

Page 32: ...e regulations Interconnecting Cable Wiring Diagram The indoor unit is powered by the outdoor unit The interconnecting cable between the outdoor and indoor unit must be a 14 4 AWG stranded copper conductors THHN 600V unshielded wire The interconnecting cable should not be buried underground and must be recognized by UL or ETL and CSA certified Note Use shield cable if installation is in close proxi...

Page 33: ...fectively route condensate water to a safe location Use a flexible condensate drain hose to fit over the factory 5 8 inch 16mm drainage port The high wall indoor units have an internal condensate trap Adding an external trap is not required All condensate drains must meet local codes and regulations If adequate gravity drainage cannot be provided a field installed condensate pump must be used Refe...

Page 34: ... number of system features and functions Note Some indoor units may not support specific system features or functions Always refer to the indoor unit Owner s Manual ON OFF The XK series allows you to start and stop your system The system will always start up in the last operating mode with the last room setpoint OPERATING MODE The system allows users to effortlessly select an operating mode Coolin...

Page 35: ... POWER FAILURE RECOVERY Power interruptions are no problem for the XK series wired controller All user selections and system parameters are stored in non volatile memory When power is returned the system will automatically return to the last operating mode SWING LOUVER CONTROL The XK series provides control over the motorized discharge air louver to optimize air distribution throughout the room FA...

Page 36: ...ting location Locate the Tether Controller connector in the control box area of the indoor unit Carefully connect communication cable to indoor unit WIRED CONTROLLER INSTALLTION Pull communication cable through switch box if one is used and Wired Tether Controller backplate Securely fasten backplate to the switch box or wall Carefully connect communication cable to rear of Wired Tether Controller ...

Page 37: ...replace the failed defective part at no charge for the part This limited warranty is subject to all provisions conditions limitations and exclusions listed below A warranty period of Seven 7 years on compressor to the original registered end user A warranty period of Five 5 years on all parts to the original registered end user A warranty period of One 1 year on the remote control provided with th...

Page 38: ... to floods winds fires lightning accidents corrosive environments rust etc or other conditions beyond the control of the Company 7 Failure or damage of coils or piping due to corrosion on installations within one 1 miles of sea coast or corrosive body 8 Parts not supplied or designated by Company or damages resulting from their use 9 Products installed outside continental USA and Canada 10 Electri...

Page 39: ...39 2014 Gree Electric Appliance Inc ...

Page 40: ...t to change without notice Manufacturer reserves the right to discontinue or modify specifications or designs without notice or without incurring obligations All rights reserved Version V2 2 Cat No NEO 2TPG 40 2014 Gree Electric Appliance Inc ...

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