LIMITED WARRANTY STATEMENT
Effective on new GREE Duct-free purchases on or after March 1, 2013Duct-free Heat Pump Mini-Split
Systems:
NEO09HP115V1A
NEO12HP115V1A
NEO09HP230V1A
NEO12HP230V1A
NEO18HP230V1A
NEO24HP230V1A
NEO30HP230V1A
NEO36HP230V1A
GREE distributor (hereinafter “Company”) warrants this product against failure due to defect in materials
or workmanship under normal use and maintenance as follows. All warranty periods begin on the date of
original installation. If the date cannot be verified, the warranty period begins one hundred twenty (120)
days from date of manufacture. If a part fails due to defect during the applicable warranty period
Company will provide a new or remanufactured part, at Company’s option, to replace the failed defective
part at no charge for the part. This limited warranty is subject to all provisions, conditions, limitations and
exclusions listed below.
•
A warranty period of Seven (7) years on compressor to the original registered end-user.
•
A warranty period of Five (5) years on all parts to the original registered end user.
•
A warranty period of One (1) year on the remote control provided with the original unit.
•
Limited warranty applies only to systems that are properly installed by a state certified or licensed
HVAC contractor, under applicable local and state law in accordance with all applicable building
codes and permits; GREE installation and operation instructions and good trade practices.
•
Warranty applies only to products remaining in their original installation location.
•
Defective parts must be returned to the distributor through a registered servicing dealer for credit.
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© 2014 Gree Electric Appliance, Inc.
