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All the products of our company are guaranteed,please refer to the warranty card.
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If you have any problem,please contact specified repair center of Gree.
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Troubleshooting
Phenomenon
Troubleshooting
Indoor unit cannot deliver air
Moisture on air outlet vent
If unit is running under the high humidity for
a long time, the moisture will be condensed
on the air outlet grill and drip off.
Immediately stop all operations and disconnect power
supply, contact
the dealer in following situations.
There is harsh sound during operation
The terrible odors emitted during operation
Water is leaking in the room
Air switch or protection switch often breaks
Carelessy splash water or something into unit
There is an abnormal heat in power supply cord
and power plug.
Stop running and disconnect
After-sales service
In HEAT mode, when the temperature of
indoor heat exchanger is very low, that
will stop deliver air in order to prevent cool
air. (Within 2min)
In HEAT mode, when the outdoor temperature
is low or high humidity, there are much frost be
formed on the outdoor heat exchanger, that the
unit will automatically defrost, indoor unit stop
blowing air for 3-12min.
During the defrosting, there is water flowing out
or vapor be produced.
In dehumidifying mode, sometimes indoor
fan will stop, in order to avoid condensing
water be vaporized again, restrain temperature
rising.
power supply
