Limited Warranty
Limited Warranty
General
GRE America, Inc. warranty all parts of each new product to be of sound design, good material and
workmanship, and will repair or exchange any parts proven to be defective under normal use at no charge
for a period of 12 months from the date of sale to the end user.
GRE America will correct defects. There will be no charge for labor for a period of 12 months from the
date of original sale, except as provided below. Overtime premiums and/or expedited handling and
shipping costs must be paid by the owner.
An enclosed Warranty Card is included with each unit of purchase. We request the Warranty card be filled
and return back to GRE America to validate the Warranty of your purchase along with Proof-of-purchase
or you may also register online using the link below.
Online Product Registration is also available at
http://www.greamerica.com/register
Warranty Limitations
This warranty does not apply to equipment or parts that have been subject to accident, abuse, incorrect
service, alterations, service by non-authorized service personal, misuse.
A copy of the purchase receipt must be supplied or validated Warranty Registration must be on GRE
database either by mail or through online when requesting for service.
Equipment must be sent to GRE America at the owner or dealer’s expense and will be returned via surface
carrier at no cost to the owner.
This warranty is strictly limited to the terms indicated herein, and no other warranties or remedies
thereunder, express or implied, shall be binding on GRE America.
Warranty Returns
RETURN DEFECTIVE PRODUCTS TO YOUR DEALER OR CALL GRE AMERICA FOR A RETURN
AUTHORIZATION NUMBER (RMA). YOU SHOULD HAVE A COPY OF YOUR ORIGINAL
RECEIPT TO VERIFY DATE PURCHASE. UNIT IN WHICH THE WARRANTY HAS EXPIRED MAY
BE SERVICED AT A FIXED RATE + PARTS FOR FACTORY REPAIRS. RETURN SHIPPING FOR
UNITS UNDER WARRANTY WILL BE PAID BY GRE AMERICA. SHIPPING FOR UNITS OUT OF
WARRANTY WILL BE PAID BY THE SENDER IN BOTH DIRECTIONS. AN RMA# OUTSIDE THE
BOX NEXT TO THE SHIPPING ADDRESS MUST BE ACCOMPANIED WITH ALL UNITS BEING
RETURN BACK TO GRE AMERICA. RETURNS WITHOUT RMA# WILL DELAY IN PROCESSING
YOUR WARRANTY OR NON-WARRANTY REPAIRS.
GRE America, Inc.
425 Harbor Blvd.
Belmont, CA 94002 U.S.A
Ph: (650) 591-1400 . Fax: (650) 591-2001
Website:
http://www.greamerica.com
Online Registration:
http://www.greamerica.com/register
PSR-800 User Manual
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