GRAUPNER GmbH & Co. KG D-73230 KIRCHHEIM/TECK GERMANY
No liability for printing errors. Technical changes reserved
28/3/2012 ID no. 0062914
Page 10
Graupner GmbH & Co KG manufacturer's declaration
Content of the manufacturer declaration:
If there should be an evident material or processing defect in one of the objects marketed in the Federal
Republic of Germany and purchased by a consumer (§ 13 BGB) we, the company Graupner GmbH & Co
KG, Kirchheim/Teck, accept responsibility for eliminating the object's defect within the scope as specified
below.
The rights acquired through this manufacturer declaration cannot be asserted by the consumer when the
object's usage impairment is due to natural wear, improper usage (including improper installation), or
external causes.
This manufacturer declaration leaves the legal or contractual provisions for defect claims and the
consumer's rights in the purchase contract with respect to the seller (dealer) unaffected.
Scope of guarantee performance
In the event of a guarantee claim, we reserve the right to choose between a repair or the replacement of
defective goods. Further reaching claims, in particular claims for compensation of costs in conjunction
with the defect (e.g. assembly/disassembly costs) and remuneration for consequential damages
– when
legally permitted
– are excluded. Claims based on legal regulations, in particular those associated with
product liability law, are unaffected by this.
Prerequisite to guarantee performance
The purchaser must assert claim for guarantee performance in writing, which is to be accompanied by the
original purchase receipt (e.g. invoice, receipt, delivery note) and this guarantee card. The purchaser
must also return the defective goods to the following address at his/her own cost:
Fa. Graupner GmbH & CO KG, Service Department,
Henriettenstr. 94 -96, 73230 Kirchheim/Teck, Germany
The purchaser is to state in the claim the nature of the material or processing defect or the defect's
symptoms specifically enough that a review of our guarantee obligation is possible.
The transportation of the object from purchaser to us as well as return transportation is at the risk of the
purchaser.
Period of validity
This declaration is only valid during the entitlement period for making claims as stipulated by this
declaration. The entitlement period is 24 months from the item's date of purchase by the consumer from a
dealer in the Federal Republic of Germany (purchase date). If claims are made for defects after expiration
of the entitlement period or the defects in the claim are not substantiated as required by this declaration
or documents are only submitted after expiration of the entitlement period, then the purchaser is not
entitled to rights or claims under this declaration.
Limitation period
To the extent we do not acknowledge liability for a properly submitted claim as specified by this
declaration within the entitlement period, all rights of this declaration have a 6 month period of limitation
from the point in time of claim submission but not earlier than the end of the entitlement period.
Applicable law
This declaration and all claims, rights and obligations arising therefrom are governed exclusively by
German substantive law without the norms of international private law and under exclusion of applicability
for the UN Convention on the International Sales of Goods.
