GRASS VALLEY CameraMan CPT-2018, Installation And Operation Manual

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CameraMan Installation and Operation Manual 27
Appendix
A
Troubleshooting
Should any problems occur with the CameraMan CPT 2018 3-CCD
DIGITAL Camera, please refer to the following guide. If questions or prob-
lems still exist after troubleshooting, please contact your authorized Grass
Valley reseller or contact Grass Valley Customer Support directly.
Problem
The Camera’s Video is not working properly.
Solution
1. Verify that the SDI OUT connection is being used on the back of the
camera shroud.
2. Verify that the video output of the camera is connected to the
appropriate video input on the switcher or CODEC.
Problem
No communications through the RS-232 port.
Solution
1. Verify that the cable being used is wired correctly.
2. Verify that the PROTOCOL SELECT switch on the rear configuration
panel is set properly.
3. Verify that the BASE UNIT ADDRESS on the rear configuration panel
is set properly.
4. Does the COM light above the RS-232 port on the back of the camera
blink when you send a command through this port? If no, change the
cable and retry.
5. Verify that the POWER LED, on the front of the camera, is illuminated.
Also verify that the 12VDC indicator, on the rear of the camera block, is
illuminated. If the POWER LED is not lit, check the POWER switch to
make sure that it is ON, then verify that the Power Supply is connected
to the camera properly. If the 12VDC LED on the rear of the camera
block is not illuminated, verify that the I/F Remote SCSI cable is
connected properly.