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UCM6xxx Emergency Calls Guide
Figure 6: Emergency Numbers
Emergency Recordings
The UCM6200/UCM6510 allows users to record the Emergency calls and retrieve the recording from Web
GUI→Call Features→Emergency Calls→Emergency Recordings
.
To record the Emergency call, users need to enable "auto record" from the Emergency calls configuration,
save the setting and apply the change. When the Emergency call starts, the call will be automatically
recorded in .wav format. The recording files will be listed as below once available. Users could click on
to download the recording or click on
to delete the recording. Users could also download all recording
files by clicking on “Download All”, or delete multiple recording files at once by clicking on “Delete” after
selecting the recording files.
Figure 7: Emergency Recording
Emergency Location Mapping
In compliance with Kari’s Law and the Ray Baum’s Act, UCM’s Emergency Calls feature now supports
emergency location mapping. This will allow users to associate subnets with emergency location
identification numbers (ELINs), which can then be used by E911 service providers for example to determine
the location of callers. The new options can be found under
Call Features
→
Emergency
Calls
→
Emergency Location Mapping.
