Grandstream Networks BroadWorks BroadSoft GXV3100 series Configuration Manual Download

Page: 10 / 46

GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES

20-BD5320-00

2011 GRANDSTREAM

PAGE 10 OF 46

Advanced Phone
Services – Feature
Key Synchronization,
Private Line

Do Not Disturb

Yes

Except
GXP11XX/GXV3140

Do Not Disturb Ring Splash

Yes

Except
GXP11XX/GXV3140

Call Forward

Yes

Except
GXP11XX/GXV3140

Call Forward Always Ring Splash

Yes

Except
GXP11XX/GXV3140

Call Forward Always Diversion
Inhibitor

Yes

Except
GXP11XX/GXV3140

Call Center Agent Logon/Logoff

Call Center Agent Unavailable Code

Advanced Phone
Services – Feature
Key Synchronization,
Shared Line

Do Not Disturb

Do Not Disturb Ring Splash

Call Forward

Call Forward Always Ring Splash

Call Forward Always Diversion
Inhibitor

Advanced Phone
Services – Missed
Calls Display
Synchronization

Missed Calls Display Sync

Yes

Except GXP11XX

Advanced Phone
Services – Shared
Call Appearance
using Call Info

Line-Seize

Yes

Except
GXP11XX/GXV31XX

Call-Info / Lamp Management

Yes

Except
GXP11XX/GXV31XX

Public Hold

Yes

Except
GXP11XX/GXV31XX

Private Hold

Yes

Except
GXP11XX/GXV31XX

Multiple Call Arrangement

Yes

Except
GXP11XX/GXV31XX

Bridging

Call Park Notification

Advanced Phone
Services – Shared
Call Appearance
using Dialog Event

Dialog Event

Hold/Retrieve

Multiple Call Arrangement

Bridging

Call Park Notification

Advanced Phone
Services – Call Center

Hold Reminder

Call Information

Hoteling Event

Summary of Contents for BroadWorks BroadSoft GXV3100 series

Page 1: ...Guide GXP11XX GXP14XX GXP21XX Enterprise IP Phone Grandstream GXV31XX IP Multimedia Phone December 2011 Document Version 1 7 1297 Beacon Street 2nd Floor Brookline MA 02446 USA Voice 617 566 9300 Fax...

Page 2: ...ed work of Grandstream Networks Inc Trademarks BroadWorks and BroadWorks Assistant Enterprise BroadWorks Call Center BroadWorks Communicator BroadWorks Receptionist and BroadWorks Deployment Studio ar...

Page 3: ...oadWorks Release 17 0 1 2 Edited and published document 1 3 Added Device Management configuration instructions 1 4 Edited and published document 1 5 Modified manual instructions for device management...

Page 4: ...onfiguration 15 4 1 System Level Configuration 16 4 2 Subscriber Level Configuration Parameters 17 4 3 Shared Call Appearance Configuration 19 4 3 1 Bob s Phone Configuration 20 4 3 2 Joe s Phone Conf...

Page 5: ...em Default Tag Settings 24 Figure 3 Configuration Method 1 Import 26 Figure 4 Auto Configuration Options Settings 27 Figure 5 Device Management Options Settings 28 Figure 6 Device Specific File Settin...

Page 6: ...models GXP1100 GXP1105 GXP1400 GXP1405 GXP1450 GXP2100 GXP2110 GXP2120 GXV3140 GXV3175 The GXP11XX GXP14XX GXP21XX GXV31XX phones use the Session Initiation Protocol SIP to communicate with BroadWorks...

Page 7: ...mpatible and should interface properly with BroadWorks Generally maintenance releases of the validated version are considered compatible and may not be specifically listed here Contact Grandstream for...

Page 8: ...ns Yes Test item is supported No Test item is not supported NA Test item is not applicable to the device type NT Test item was not tested Caveats or clarifications are identified in the Comments colum...

Page 9: ...ased Conference Yes Except GXP11XX GXV31XX DUT Services Registration and Authentication Register Authentication Yes Maximum Registration Yes Minimum Registration Yes Invite Authentication Yes Re Invit...

Page 10: ...Ring Splash NT Call Forward NT Call Forward Always Ring Splash NT Call Forward Always Diversion Inhibitor NT Advanced Phone Services Missed Calls Display Synchronization Missed Calls Display Sync Yes...

Page 11: ...asic Video Calls Call Origination Yes Supported by GXV3140 GXV3175 Call Termination Yes Supported by GXV3140 GXV3175 Call Hold Yes Supported by GXV3140 GXV3175 Call Waiting Yes Supported by GXV3140 GX...

Page 12: ...sue and where possible identifies a workaround The verified partner device versions are listed with an X indicating that the issue occurs in the specific release The issues identified are device defic...

Page 13: ...21XX GXV31XX and BroadWorks For an explanation of the profile parameters see the BroadWorks Device Management Configuration Guide 2 For most of the following parameters an X indicates the parameter fu...

Page 14: ...warding Override Conference Device Music On Hold Device Requires BroadWorks Digit Collection Requires MWI Subscription Support Call Center MIME Type Reset Event checkSync Trunk Mode User Auto Configur...

Page 15: ...time it resets or re synchronizes For detailed information on automated provisioning see the GXP11XX GXP14XX GXP21XX GXV31XX User Manual 1 and the Grandstream XML Provisioning Guide 6 The capabilitie...

Page 16: ...XP21XX GXV31XX and BroadWorks If there are redundant SBCs set it to the FQDN for the SBC cluster Step 3 Enable DNS SRV lookup DNS Mode SRV Enable DNS SRV lookups Step 4 Set register mode SIP Registrat...

Page 17: ...ems Step 1 Enable each line to be used Account Active Yes Enable a line of GXP21xx GXP14xx GXV31XX in use Step 2 Set display name for each line Example Account Name BroadSoft For each line configure t...

Page 18: ...user ID Subscriber BLF Configuration Items GXV3175 only Step 1 Configure Display Format Example Display Format UserID Configure Display Format under Application Setting BLF web UI Step 2 Configure Acc...

Page 19: ...s not exist the MAC address plus an index could be used macAddress _ index Application Server Bob s Phone Joe s Phone Subscriber Bob s Profile Configuration Line Port AoR 2405551111_1 Auth UserID bobs...

Page 20: ...s authentication information Step 4 Configure display name for Account1 Example Account Name Bob Smith Configure the name to be displayed on the device for this line The following steps are used to c...

Page 21: ...s authentication information Step 4 Configure display name for Account1 Example Account Name Joe Brown Configure the name to be displayed on the device for this line The following steps are used to c...

Page 22: ...of one or more test items which in turn are composed of one or more test cases The test plan exercises the Device Management interface between the device and BroadWorks with the intent to ensure inte...

Page 23: ...g File NA Inspect Other Config Files NA Inspect Static Files NA Device Inspection Inspect SIP Settings Yes Inspect Line Settings Yes Inspect Service Settings Yes HTTP File Upload HTTP Upload Using XSP...

Page 24: ...1 Configure BroadWorks Tags The Grandstream GXP11XX GXP14XX GXP21XX GXV31XX makes use of dynamic tags which may be configured by a BroadWorks administrator as either system default or device type spec...

Page 25: ...he steps necessary to make use of the Device Management import feature to configure BroadWorks to add the Grandstream GXP11XX GXP14XX GXP21XX GXV31XX models as Device Management enabled device types T...

Page 26: ...Grandstream GXP11XX GXP14XX GXP21XX GXV31XX models as Device Management enabled device types The manual method must be used for BroadWorks releases prior to Release 17 0 It is an optional method in Re...

Page 27: ...to Device Management it only activates the setting field CPE System File Name not_used This field is not used by Device Management and should be set to not_used Device File Format not_used This field...

Page 28: ...n Xsp farm this is set to the Xsp cluster FQDN Otherwise it is set to the individual Xsp FQDN or IP address Device Access Port BroadWorks XSP Port Example 80 Should be set to 80 Device Access Context...

Page 29: ...dd a BroadWorks device profile type file to each Grandstream model device profile for the device specific file using the settings described in the following table Parameters that have not been identif...

Page 30: ...Files Static files are files such as firmware and media files that are not configurable and or do not make use of the dynamic BroadWorks Device Management tags The Grandstream GXP11XX GXP14XX GXP21XX...

Page 31: ...2100aux bin gxp2100base bin gxp2100boot bin gxp2100core bin gxp2100prog bin Grandstream GXP2110 gxp2110aux bin gxp2110base bin gxp2110boot bin gxp2110core bin gxp2110prog bin Grandstream GXP2120 gxp21...

Page 32: ...s gxv3170base bin gxv3170boot bin This is the file name that the phone uses to request the file Repository File Format file name Examples gxv3170base bin gxv3170boot bin This is the file name as store...

Page 33: ...GRANDSTREAM GXV31XX GXP11XX GXP14XX GXP21XX SERIES PHONES 20 BD5320 00 2011 GRANDSTREAM PAGE 33 OF 46 Example Static File settings Figure 7 Static File Settings...

Page 34: ...le Parameters that have not been identified in the following table can usually be left with their default settings Parameter Value Description Notes Identity Device Profile Name device profile name Ex...

Page 35: ...GRANDSTREAM GXV31XX GXP11XX GXP14XX GXP21XX SERIES PHONES 20 BD5320 00 2011 GRANDSTREAM PAGE 35 OF 46 Example Identity Device Profile Add settings Figure 8 Identity Device Profile Add Settings...

Page 36: ...ver Note that if the Grandstream redirection service is not used the phone can also be manually configured with the BroadWorks Xsp address This is described in the following sections 5 2 4 1 GXP21xx G...

Page 37: ...ng HTTP HTTPS User Name BroadWorks Device Access User Name Example bsmith HTTP HTTPS Password BroadWorks Device Access Password Example 123456 Upgrade Via HTTP or HTTPS Firmware Server Path Device Man...

Page 38: ...oding UTF 8 GXP21XX GXP14XX BroadSoft XML Provisioning Configuration Template gs_provision version 1 config version 1 Account 1 Account Active In Use 0 no 1 yes P271 1 P271 Account Name Cannot be empt...

Page 39: ...P403 DNS Mode 0 A Record 1 SRV 2 NAPTR SRV P408 1 P408 SIP Registration 0 no 1 yes P410 1 P410 Register Expiration in minutes default 1 hour max 45 days P412 60 P412 Send DTMF 0 no 1 yes In Audio P240...

Page 40: ...t BLF URI P544 BWBLF USER 3 P544 Special Feature 102 BroadSoft P524 102 P524 Account 4 Account Active In Use 0 no 1 yes P601 1 P601 Account Name Cannot be empty P617 A BWDN 4 P617 SIP User ID P604 BWL...

Page 41: ...3 SBC_ADDRESS P1703 DNS Mode 0 A Record 1 SRV 2 NAPTR SRV P1708 1 P1708 SIP Registration 0 no 1 yes P1710 1 P1710 Register Expiration in minutes default 1 hour max 45 days P1712 60 P1712 Send DTMF 0 n...

Page 42: ...l 0 no 1 yes P1835 1 P1835 Enable Call Features 0 no 1 yes P1820 0 P1820 eventlist BLF URI P1844 BWBLF USER 6 P1844 Special Feature 102 BroadSoft P1824 102 P1824 Basic Settings Page Line Keys Line Key...

Page 43: ...1 P36 Authenticate password P34 BWAUTHPASSWORD 1 P34 Display Name John Doe P3 BWCLID 1 P3 SIP Server P47 BWHOST 1 P47 Outbound Proxy P48 SBC_ADDRESS P48 DNS Mode 0 A Record 1 SRV 2 NAPTR SRV P103 1 P...

Page 44: ...V 2 NAPTR SRV P408 1 P408 SIP Registration 0 no 1 yes P410 1 P410 Register Expiration in minutes default 1 hour max 45 days P412 60 P412 Send DTMF 0 no 1 yes In Audio P2401 0 P2401 RFC 2833 P2402 1 P2...

Page 45: ...8 1 P508 SIP Registration 0 no 1 yes P510 1 P510 Register Expiration in minutes default 1 hour max 45 days P512 60 P512 Send DTMF 0 no 1 yes In Audio P2501 0 P2501 RFC 2833 P2502 1 P2502 SIP INFO P250...

Page 46: ...ream com support gxv_series_phone gxv3175 documents gxv317 5_manual_english pdf 2 BroadSoft Inc 2010 BroadWorks Device Management Configuration Guide Release 17 0 Available from BroadSoft at xchange b...

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