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HP_HSS500-INS-LAB-RevC21  

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1.770.368.4700

Information contained herein is subject to change.

The most current and complete product information can be found on our website.

www.grahamfield.com 

© 2020, GF Health Products, Inc. All Rights Reserved. 

Hausted is a trademark of GF Health Products, Inc.

GF Health Products, Inc. is an ISO 13485:2016 / MDSAP Certified Company.

Assembled in U.S.A.

LIMITED WARRANTY

SCOPE OF WARRANTY

GF Health Products, Inc. (“GF”) warrants to the original purchaser only that it will replace or repair components, at GF’s sole discretion, 

that are defective in material or workmanship under normal use and service. All warranties are conditioned upon the proper use of the 

products strictly in accordance with good commercial practice and applicable GF instructions and manuals, including proper use and 

maintenance. To the extent that a third party warrants a component, GF conveys all of its rights under that warranty to the original 

purchaser, to the extent permitted.
This limited warranty shall only apply to defects that are reported in accordance with the provisions set forth in this warranty 

document, within the applicable warranty period and which, upon examination by GF or its authorized representative, prove to be 

a warranty item. (See Obtaining Warranty Service below) This limited warranty is not transferable. Within the guidelines set forth in 

this document, this product is warranted for one (1) year.The applicable warranty period shall commence from date of shipment to 

the original customer, unless there is an expiration date on the component in which case the warranty shall expire on the earlier of 

warranty period or the expiration date.

OBTAINING WARRANTY SERVICE

Customers located in the United States who wish to report a warranty issue, must contact GF directly by calling 1.770.368.4700 or by 

e-mailing a request to [email protected]. Customers located outside the United States must contact the Distributor from whom they 

purchased the products. In both cases, further directions will be provided once the initial contact is made. This limited warranty shall 

only apply to defects that are reported within the applicable warranty period. Failure to abide by the specific directions will result in 

denial of the warranty claim.

EXCLUSIONS

The warranty does not cover and GF shall not be liable for the following:
1)  Defects, damage, or other conditions caused, in whole or in part, by misuse, abuse, negligence, alteration, accident, freight 

damage, tampering or failure to seek and obtain repair or replacement in a timely manner;

2)  Products which are not installed, used, or properly cleaned and maintained as required in the official manual for the applicable 

product;

3)  Products considered to be of a non-durable nature including, but not limited to: filters, fuses, gaskets, lubricants, and charts;
4)  Accessories or parts not provided by GF; 
5)  Matching of color, grain or texture except to commercially acceptable standards;
6)  Changes in color caused by natural or artificial light:
7)  Charges by anyone for adjustments, repairs, replacement parts, installation or other work performed upon or in connection with such 

products which are not expressly authorized in writing, in advance, by GF;

8)  Any labor or shipping charges incurred in the replacement part installation or repair;
9)  Costs and expenses of regular maintenance and cleaning; and
10)  Representations and warranties made by any person or entity other than GF.

ENTIRE WARRANTY, EXCLUSIVE REMEDY AND CONSEQUENTIAL DAMAGES DISCLAIMER

THIS WARRANTY IS GF’S ONLY WARRANTY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. GF MAKES NO IMPLIED 

WARRANTIES OF ANY KIND INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 

IF ANY MODEL OR SAMPLE WAS SHOWN TO THE CUSTOMER, SUCH MODEL OR SAMPLE WAS USED MERELY TO ILLUSTRATE THE 

GENERAL TYPE AND QUALITY OF THE PRODUCT AND NOT TO REPRESENT THAT THE PRODUCT WOULD NECESSARILY CONFORM 

TO THE MODEL OR SAMPLE IN ALL RESPECTS. THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE 

PARTS. GF SHALL NOT BE LIABLE FOR AND HEREBY DISCLAIMS ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY OR 

CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO: DAMAGES FOR LOSS OF PROFITS OR INCOME, LOSS OF USE, 

DOWNTIME, COVER, OR EMPLOYEE OR INDEPENDENT CONTRACTOR WAGES, PAYMENTS AND BENEFITS. CERTAIN STATES MAY 

CONFER ADDITIONAL RIGHTS REGARDING WARRANTIES AND IN THOSE STATES GF’S LIABILITY AND THE LIABILITY OF GF’S 

SUPPLIERS, SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
The warranties contained herein, together with GF’s current Terms and Conditions, contain all the representations and warranties with 

respect to the subject matter of this document, and supersede all prior negotiations, agreements and understandings with respect 

thereto. The recipient of this document hereby acknowledges and represents that it has not relied on any representation, assertion, 

guarantee, warranty, collateral contract or other assurance, except those set out in this document.
For additional information on this product or this warranty, please contact a GF Customer Service Representative.

NOTES:

1)  Additional terms and conditions may apply. See GF’s General Terms and Conditions on its website: www.grahamfield.com.
2)  Freight claims must be notated on the appropriate shipping documents and must be made with immediacy. International, federal 

and state regulations govern specific requirements for freight claims. Failure to abide by those regulations may result in a denial of 

the freight claim. GF will assist you in filing the freight claim.

3)  Claims for any short shipment must be made within three (3) days of the invoice date.

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