GD_MR-INS-LAB-RevA21 • 4000MRQ2 / 4650MR / 4850MR MRI Transport Wheelchair User Manual
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9 LIMITED WARRANTY
SCOPE OF WARRANTY
GF Health Products, Inc. (“GF”) warrants to the original purchaser only that it will replace or repair
components, at GF’s sole discretion, that are defective in material or workmanship under normal
use and service. All warranties are conditioned upon the proper use of the products strictly in
accordance with good commercial practice and applicable GF instructions and manuals, including
proper use and maintenance. To the extent that a component is warranted by a third party, GF
conveys all of its rights under that warranty to the original purchaser, to the extent permitted.
This limited warranty shall only apply to defects that are reported to GF’s customer service
team within the applicable warranty period and which, upon examination by GF or its authorized
representative, prove to be a warranty item. This limited warranty is not transferable.
The warranted components and time period are set forth below:
Sideframes and crossbraces: ..........................................five years
Wheels, handrims, front rigging, forks: .........................one year
All other durable components not listed above: .........six months
The applicable warranty period shall commence from date of shipment to the original customer,
unless there is an expiration date on the component in which case the warranty shall expire on the
earlier of warranty period or the expiration date.
OBTAINING WARRANTY SERVICE
This limited warranty shall only apply to defects that are reported to the Distributor from
whom the Customer purchased the product within the applicable warranty period. If there is
not a Distributor, you must contact GF directly by calling 1.770.368.4700, sending a fax request
to 1.770.368.2386, or by e-mailing a request to [email protected]. Specific directions will be
provided by the Customer Service Representative. Failure to abide by the specific directions will
result in denial of the warranty claim.
EXCLUSIONS
The warranty does not cover and GF shall not be liable for the following:
1) Defects, damage, or other conditions caused, in whole or in part, by misuse, abuse, negligence,
alteration, accident, freight damage, tampering or failure to seek and obtain repair or
replacement in a timely manner;
2) Products which are not installed, used, or properly cleaned and maintained as required in the
official manual for the applicable product;
3) Products considered to be of a non-durable nature including, but not limited to: casters, filters,
fuses, gaskets, lubricants, and charts;
4) Accessories or parts not provided by GF;
5) Charges by anyone for adjustments, repairs, replacement parts, installation or other work
performed upon or in connection with such products which are not expressly authorized in
writing, in advance, by GF;
6) Any labor or shipping charges incurred in the replacement part installation or repair;
7) Costs and expenses of regular maintenance and cleaning; and
8) Representations and warranties made by any person or entity other than GF.
