Troubleshooting
The following unusual cases are not completely caused by mechanical failures.
Please carry out a careful examination before sending the unit for repair.
S/N Problem Possible Reason Solution
Difficult to close the cover
Push rod jammed by float valve
Difficult to open the cover
Pressure exists inside the cooker
Float valve fails to fall after steam
release
Press the float valve lightly with
chopsticks
Open the cover after the pressure
lowers down
Leakage from cover
No gasket
Put the gasket according to the
requirement
Food remnants attached to gasket
Push the push rod lightly with
a hand
Gasket not positioned well Locate the gasket well
Replace the gasket ring
Cover not closed firmly
Close the cover again
Gasket worn
Clean the gasket ring
Leakage from float valve
Food remnants attached to float
valve gasket ring
Clean the float valve gasket
Float valve gasket ring worn Replace the float valve gasket
Float valve unable to rise
Too little food and water
inside pot
Send it to the service agency for
inspection
Put food and water according to
the rule
Little leakage from cover or
exhaust valve
Exhaustion from exhaust
valve does not stop
Exhaust valve not in sealing
position
Pressure control fails
Slide the exhaust valve to the
sealing position
Send it to the service agency
for maintenance
Lamp not bright after power on Bad contact with socket Please inspect the socket
All
lamps
flash
C1 appears on nixie tube
C2 appears on nixie tube
C5 appears on nixie tube
C6 appears on nixie tube
Sensor fails
Send it to the service agency
for inspection
Temperature is too high because
there is no water inside the inner pot
Add water as required
Temperature is too high because
inner pot is not placed
Put the inner pot properly
Pressure switch fails
Send it to the service agency
for inspection
Rice half cooked/too hard
Too little water added Add more water
Cover closed prematurely
After the time is up, release steam
and open the cover in 5 minutes
Rice too soft
Too much water added
Reduce water level
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