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FOR CUSTOMER SERVICE VISIT WWW.GOURMIA.COM OR CALL 888.552.0033
CLEANING & MAINTENANCE
NEVER IMMERSE THE KETTLE IN WATER OR OTHER LIQUIDS.
• Unplug the power cord and cool the kettle before cleaning.
• Wipe the exterior of the kettle with a soft, damp cloth or sponge.
• Remove stubborn spots with a moist cloth and mild liquid detergent.
• Do not use abrasive scouring pads or detergents.
DESCALING
To extend the service life of the kettle, descale it regularly.
1. Fill the kettle up to the maximum line with a mixture of one-part white
vinegar and two parts water. Turn on and wait for the appliance to
complete boil cycle then turn off and unplug.
2. Let the mixture remain inside the kettle overnight.
3. Discard the mixture the next morning.
4. Fill the kettle up to the maximum line with clean water and boil again.
5. Discard the boiled water to remove any remaining scale and vinegar.
6. Rinse the inside of the kettle with clean water.
TROUBLESHOOTING
PROBLEM
Water tastes like
plastic
The Power Knob
light turns on but is
not boiling
Kettle does not turn
off after boiling
Kettle turns off
before water is fully
boiled
The kettle is not
turning on
SOLUTION
This happens when the kettle is new. Fill the
kettle with clean water to the maximum line and
boil. Discard the water and repeat the process.
Contact customer service.
Contact customer service.
Kettle needs descaling. See “Cleaning &
Maintenance.”
Contact customer service.
Check that the power cord is properly
connected.
Contact customer service.
Automatic shut-off occurs when water level
is below the minimum line. Unplug the kettle
and allow to cool down for 5 to 10 minutes. Fill
kettle above the minimum line before resuming
normal use.
