EN 26
Problem
Possible cause
Fix
The fuse in the fuse
box is triggered.
Too many devices connected
to the same circuit.
Reduce the number of devic-
es in the circuit.
No error can be identi
fi
ed.
Contact our customer service
department.
The device does
not brew any cof-
fee / does not emit
any hot water.
Has the dial (
4
) been turned
to the right or left?
Move the dial to the right for
hot water and to the left for
coffee.
Has the Start /Stop button (
3
)
been pressed?
Press the Start / Stop button
to start the brewing / heating
process.
Water runs out of the
device.
There is too much water in
the water tank (
2
).
Do not over
fi
ll the water tank
(see the “Handling and Op-
eration” chapter | “Filling the
Water Tank”)!
The glass jug (
9
) is not
positioned correctly on the
hotplate (
8
).
The glass jug must be placed
under the coffee outlet (
10
) in
such a way that it is pushed
upwards. Otherwise the cof-
fee cannot run through.
There is too much coffee
powder in the permanent
fi
lter (
13
).
Only pour in the quantity of
coffee required for the num-
ber of cups you want.
The
fi
lter insert (
15
) and / or
the permanent
fi
lter is not
inserted correctly.
Correct the
fi
t.
The coffee runs very
slowly into the glass
jug.
The drip stop is blocked.
Clean the
fi
lter insert with drip
stop.
The device is furred up.
Descale the device (see the
“Cleaning and Care” chapter |
“Descaling”).
The coffee is too
weak.
There is too much water in
the water tank.
Only pour the quantity of wa-
ter required for the number of
cups you want into the water
tank (see the “Handling and
Operation” chapter | “Filling
the Water Tank”).
There is not enough coffee in
the permanent
fi
lter or paper
fi
lter.
Pour in the quantity of coffee
required for the number of
cups you want (see the “Use”
chapter).
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