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Please direct your warranty inquiries either to your local retailer or to
The rest of the package is guaranteed from manufacturing defects by
a One-Year Limited Warranty. This does not cover damage caused by
normal wear and tear, accident, improper care or cleaning,
non-standard usage or negligence. Any replacements or exchanges
will be at the discretion of GoSun, based on the type of product sent
in and the availability of replacement parts. Typically, most issues can
be resolved with a little guidance or a replacement part.
Warranty Policy
GoSun Inc. extends this Limited Warranty to the original end-use
purchaser of GoSun products or the person receiving a product as a
gift, provided that the GoSun product was purchased from an
Authorized Dealer as defined below. The Limited Warranty does not
extend to any other person or transferee. Statutory or common law
may provide additional rights or remedies that vary from state to
state, and country to country, which are not affected by this Limited
Warranty.
Definitions
“Authorized Dealer” means any distributor, reseller or retailer that was
duly authorized by GoSun at the time of the sale to sell authentic
GoSun products in the jurisdiction where it sold the product, and that
sold the product in new, unused condition in its original packaging.
“Fraud or Misrepresentation” means misrepresenting any fact related
